
Eran Fixer
Front Desk Assistant Manager

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About me
Web Development | SEO | Web Development Services | WordPress Development Responsive Web Design | Graphic Design|
Education

Online
2017 - 2017AdWords Search MarketingActivities and Societies: Looking for a marketing consultant or advertising agency to help with your campaign? Learn more about connecting with a Google Partner. הסמכות AdWords Search AdWords Mobile AdWords Video AdWords Display AdWords Shopping Google Analytics

Holiday inn university
2004 - 2008Master’s Degree Green Hotel hotel managementManaging Customer Relationships Course Food and Beverage Course Hospitality Finance and Accounting Course Hotel Marketing Course Technology for the Hospitality Industry Course Hospitality and the Law Course

Gimnasia hadera
1996 - 2000Business/Commerce, General
Ben-Gurion University of the Negev
2016 -הנהלת חשבונות
Experience

Holiday Inn
Jan 2005 - Jan 2008Front Desk Assistant ManagerAssistant Front Office Manager assists the Front Office Manager in directing and supervising operational activities of the hotel's front office to provide the highest standards service while permitting acceptable profit levels. Supervise the shift operations in the Front Office and liaise with sales, reservations, accounting, and the operations departments to ensure smooth operations and achievement of an optimal level of quality service and hospitality. Supervise the Front Office employees, including the Front Desk Management staff , interview, recommend hiring, schedule, train, develop, empower, coach and counsel, recommend performance reviews, resolve problems, provide open communications and recommend discipline as appropriate. to ensure an optimal level of guest and associate satisfaction. Resolve customer complaints, anticipate potential problems by reviewing and monitoring complaints, operational issues, business flow and associate performance to ensure high levels of customer satisfaction and quality. Ensure adequate supplies, monitor and maintain the Front Office systems and equipment to ensure their optimum performance. Show less

Daniel Hotel and Spa
Jan 2008 - Jan 2011Dining Room ManagerRestaurant Manager, Restaurant Supervisor Dining Service Director,Host or Hostess, Captain, Maitre D’, Member Dining Manager Service Manager Responsible for management of dining room service in the manner most pleasing to members and their guests. Assure a high standard of appearance, hospitality and service in personnel and cleanliness of dining room. Supervise and train dining room staff. Manage within budgetary restraints. Develop and implement programs to increase revenues

Dan hotels
Mar 2011 - May 2013Food and Beverage Assistant ManagerAssistant Food & Beverage Manager is responsible for managing the day to day food & beverage operations of the hotel in a professional manner, while continually exceeding guest expectations. Responsible for all areas of the food & beverage operations Ensure all customers are provided with outstanding service Ensure kitchen, restaurant, and bar operations are opened and closed according to policy Responsible for ordering supplies, and inventory control and establishing relationship with suppliers ensuring the business receives competitive terms Responsible for food hygiene, and health and safety issues Responsible to assist in menu planning, development and meal specials Ensure all kitchens and eating areas are organized and maintain a high level of cleanliness Provides leadership and guidance to all team members Ensure proper cash management controls are followed by all food & beverage staff members, as per policy Responsible for food quality, and presentation Ensure the food & beverage operations are properly staffed with trained Show less

Kalia beach
Mar 2013 - Jan 2016Beach manageras a Beach Manager i responsible for the supervision and training of a staff of lifeguards and the supervision and safety of the public at beach, include guarding assigned beach area, educating the staff to promote safe recreation at the beach, scheduling guards, purchasing equipment,f@b sell point , conducting in-service trainings, enforcing safety rules and responding to all emergency situations in an appropriate manner, assisting in the maintenance of grounds and buildings of the beach site, and keeping all lifeguard and lifesaving and First Aid equipment in good repair and ready for use. The Beach Manager must be able to develop a staff team and work independent of direct supervision. i have to be responsible, trustworthy, and able to deal appropriately with staff, the public and difficult situations.required to work special events, split shifts, evenings, weekends, and holidays Show less

Self Emplyoed
Apr 2013 - nowWordpress Developer
Eran fixer
Nov 2016 - nowGeneral Managereran fixer - Web Development | SEO | Web Development Services | WordPress Development Responsive Web Design | Graphic Design
Licenses & Certifications

מנהל מלונאות
Languages
- enEnglish
- hbHb
- frFrench
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