Syed Naqi Imam

Experience

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  John and Aqeel Products

  Mar 2015 - Jan 2019

  Assistant Officer

  - Coordinated the entire supply chain process, from procurement to distribution, ensuring operational efficiency.- Negotiated with suppliers to secure quality goods at competitive prices, meeting operational requirements.- Monitored inventory levels, implementing control measures to minimize stockouts and excess inventory.- Arranged transportation for inbound and outbound shipments, optimizing routes to save costs and reduce transit times.- Managed warehouse operations, ensuring proper storage, dispatch, and compliance with safety standards.- Maintained accurate shipping and compliance documentation, facilitating seamless operations.- Developed contingency plans to address potential supply chain disruptions.- Evaluated supplier and vendor performance, fostering long-term relationships.- Delivered exceptional customer service by addressing logistics inquiries and resolving issues promptly.- Leveraged logistics software to improve visibility and streamline the supply chain process. Show less

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  Facilities shipping agency

  Apr 2019 - Jul 2021

  - Coordinated air and FCL import processes, ensuring compliance with customs regulations and company policies.- Managed import documentation, including bills of lading, commercial invoices, and import permits, to expedite clearance.- Worked closely with customs brokers and authorities to facilitate timely cargo release.- Monitored shipment status, providing clients and stakeholders with regular updates.- Built and maintained relationships with vendors, ensuring compliance with shipping instructions and delivery schedules.- Partnered with warehouse teams to manage inbound shipments and allocate storage space effectively.- Identified risks related to import shipments, implementing strategies to minimize disruptions.- Prepared performance metrics and reports to analyze and enhance operational efficiency.- Provided proactive customer service to address inquiries and resolve shipment-related issues.- Recommended process improvements to reduce costs and streamline import operations. Show less

  • Import Coordinator

    Apr 2019 - Jul 2021

  • Coordinator Import Air & FCL

    Apr 2019 - Jul 2021
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  AGP Limited

  Oct 2020 - May 2021

  Export Officer
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  Facilities Shipping Agency (Pvt) Limited

  Jul 2021 - Dec 2021

  Senior Coordinator Air and FCL
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  Traders Global Generation

  Jun 2022 - Apr 2024

  Manager Disbursement

  - Oversaw timely and accurate processing of fund disbursements, including client withdrawals and internal transfers.- Implemented robust risk management controls to prevent fraud and mitigate financial losses.- Ensured compliance with AML, KYC, and other financial regulations, keeping up-to-date with changes in the regulatory landscape.- Provided top-tier customer service by resolving fund-related inquiries and ensuring timely transaction updates.- Established and managed relationships with banks, payment processors, and financial institutions to streamline processes.- Monitored cash flow projections to ensure liquidity and operational stability.- Optimized processes through technology and automation, reducing errors and increasing efficiency.- Generated reports on disbursement activities, analyzing trends to identify areas for improvement.- Supervised and mentored a team of disbursement specialists, promoting a culture of continuous improvement.- Enhanced operational efficiency by implementing process improvements and workflow automation. Show less

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  Cargo Shipping & Logistics

  May 2024 - now

  Manager

  - Manage end-to-end air and FCL import shipments operations, ensuring seamless coordination with airlines, shipping lines, and service providers.- Ensure full compliance with international trade regulations, customs requirements, and organizational policies.- Act as the primary point of contact for clients, addressing inquiries and providing real-time updates on shipment status.- Oversee and manage import documentation, including bills of lading, airway bills, and customs declarations.- Negotiate favorable contracts and rates with carriers, freight forwarders, and other logistics service providers.- Monitor and analyze shipping routes and methods to identify cost-saving opportunities while maintaining timely deliveries.- Lead a team of logistics coordinators, providing training and guidance to enhance team performance.- Resolve shipment-related issues such as delays or damages, implementing corrective measures to maintain client satisfaction.- Leverage logistics software to streamline operations and improve reporting accuracy.- Develop strategies to improve efficiency, reduce costs, and support overall business growth. Show less