Dominique Marando

Experience

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  DominiquesWares (Etsy)

  Oct 2015 - now

  Ecommerce Business Owner

  Since I was 12 years old, I have owned and managed my own Etsy store. This experience fostered independence, as I am solely responsible for original jewellery designs, as well as liaising with customers, handling postage, and maintaining the aesthetics of my store, including product photography for marketing purposes.

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  Ruby Rock-it

  Aug 2018 - Dec 2019

  Member of Just Bead It Jewellery Design Team

  My role on the Jewellery Design Team allowed me to expand my creativity and jewellery-making skills, as I was required to leave the comfort of my own personal style in order to fit the company brief. Furthermore, although it was sometimes challenging to maintain monthly blogs and jewellery projects alongside my schoolwork, it was also an opportunity to allow me to develop strong time-management skills, as well as refine my photography and written communication skills. My activities included:- Creating original designs using supplied Just Bead It company beads- Writing consice ccomplementary monthly blog posts in an easy-to-follow instructional format- Meeting deadlines to complete blog posts and jewellery designs on schedule- Honing my product photography skills Show less

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  ATAR Notes

  Jan 2021 - Feb 2021

  Book Author

  As the sole author of the Complete Course Notes for Units 1&2 QCE Biology, I was given the opportunity to develop a valuable learning resource for Year 11 students. This involved synthesising the QCE Biology Curriculum into digestible chunks that could be conveyed clearly and eloquently to students to facilitate their learning, such as by utilising creative analogies and hand-drawn illustrations.- Wrote the Complete Course Notes for QCE Biology for Year 11 students- Abided by the 2-month deadline and met all progress checkpoints as required- Achieved the 20,000 word threshold- Maintained communication with the Head of Publishing at ATAR Notes via email to ensure my progress was satisfactory- Completed all original illustrations and diagrams Show less

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  Hungry Jack's® Pty Ltd

  Aug 2021 - Aug 2023

  Front of House Crew Member

  As a Front of House Crew Member at Hungry Jacks, I have had the opportunity to develop my customer service skills, as well as hone my ability to work cohesively in a team environment and strengthen my communication skills. My activities included:- Providing exceptional customer service to our Guests- Practicing hygeine at all times, especially when involved with food preparation- Acquring barista skills- Becoming skilled at communicating by taking accurate orders (front counter and drive-thru)- Practicing time management and organisational skills when packing and expediting orders for service - Ensuring reliability and accuracy when handling money- Working effectively as part of a team, with other crew members and management staff - Maintaining a clean and safe working environment Show less

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  Institute for Glycomics

  Sept 2022 - now

  Student Internship

  As an intern at the Institute for Glycomics, I have dedicated time to honing my laboratory skills by actively engaging with researchers and participating in projects related to virology, mammalian cell culture, and mass spectrometry. Some of my activities include:- Collaborating with various supervisors and participating in research group seminars and meetings- Observing and performing virus quantification techniques such as cell-based ELISAs and focus-forming assays- Culturing and infecting mammalian cell lines- Accurately and correctly performing protocols such as RNA extractions, MALDI imaging of FFPE tissues, and in-gel digestions/extractions of (glyco)peptides Show less

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  Scenic Day Tour Group

  Jul 2023 - now

  Reservations Specialist

  In my role as a reservations specialist for Balloon Aloft and Scenic Day Tours, I independently manage the following duties:- Answering phone calls and handling client enquiries in a prompt and courteous manner- Processing all booking requests from a variety of booking platforms for our diverse range of tours- Tactfully handling customer complaints, refunds, re-bookings, and reviews to ensure optimal customer service- Maintaining a clean and organised office environment- Liaising with hot air balloon pilots, crew, tour drivers, and associated partners to ensure itineraries are streamlined and transparent to all- Processing online and over-the-phone payments via Square Show less

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  Griffith University

  May 2024 - May 2024

  Laboratory Demonstrator

  3004MSC Immunology lab demonstrating