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Harshit Chaudhary

Harshit Chaudhary

Followers of Harshit Chaudhary362 followers
location of Harshit ChaudharyJaipur, Rajasthan, India

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  • Timeline

  • About me

    Adobe Certified Professional

  • Education

    • Rajasthan Technical University, Kota

      2016 - 2020
      Bachelor of Technology - BTech Civil Engineering

  • Experience

    • Teleperformance

      Sept 2021 - Nov 2023

      Real time senior level tech support and product support to 10 to 15 members at the same time. Conducting regular meetings with team members for knowledge enhancement related to technical part, new product features and updated policies.Work on escalated cases where senior level troubleshooting and high level of patience are required to deal with irate customers. Good communication skills to deal with any type of customer on chat or call. I am really thankful to my organization that it showed faith in me and gave me my 1st pramotion after 1 year of service. This is just the beginning of a new journey.

      • Subject Matter Expert

        Nov 2022 - Nov 2023

      • Technical Support Consultant

        Sept 2021 - Nov 2022

    • Adobe

      Oct 2023 - now
      Technical Support Engineer

  • Licenses & Certifications