Anna Princena

Anna Princena

Management Trainee

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  • Timeline

  • About me

    Junior Bartender at The Black Swan

  • Education

    • University of Santo Tomas

      2007 - 2011
      Bachelor of Science (BS) Tourism and Travel Services Management
  • Experience

    • Park Hotel Clarke Quay

      Jun 2010 - Jan 2011
      Management Trainee

      -learn basics of food and beverage industry-be able to follow instructions from superiors-execute properly the task that has been assigned to me

    • The Fullerton Hotel Singapore

      Nov 2011 - Nov 2013
      Captain F&B

      As a Captain at The Courtyard, I am the third person responsible in ensuring that the restaurant operation goes smoothly every single day. I do make sure that in the abscence of my Supervisor and Manager, the rest of the team still have someone to lead them. In addition, I am assigned to train my team members to what is our restaurant standard operating procedure. I do make sure that each trainee or people that I have trained learned in a way that would help not only our outlet but most importantly is themselves, to make them feel good and confident in what they do. Also, as a Captain, I am looking after our restaurant's operation. I do help in ensuring that we have all the things (mis en place) prepared for our day to day work. Lastly, not only as a Captain but as an individual working in an industry which requires all physical, emotional, and mental strength, I do make sure that I bring with me a positive attitude that would brighten up the day of those people working with me and most importantly give a sense of belongingness, friendship, hospitality and respect to those different kind of people from all over the world whom I am going to give a service not forced to but comes out naturally. Show less

    • Tanjong Beach Club

      Feb 2014 - now
      Captain
    • The Black Swan

      Mar 2015 - now
      Junior Bartender
  • Licenses & Certifications

    • WSQ Certified

      WSQ Singapore