Experience

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  Nokia

  Jan 2009 - Jun 2013

  Managed services - circuit core operations and project rollouts

  Major Achievements• “Employee of the Month” for 3 months (January 2010, July 2010 & January 2012).• “You Made a Difference” award for Q3-Q4 2010.• “Audit Champ” for the month of March 2010 & Feb 2011.Job Responsibilities Operation and Maintenance • MSS pooling and dual homing of BSCs.• Operation and maintenance of One NDS HLR, 3 MSS, 1 GCS and 12 MGW.• Implementation of SIP, BICC and MPLS in all nodes.• R4 audits (monthly audits) for all nodes (3 MSS, 1 GCS, 12 MGW’s).• Hardware/software upgrades in coordination with NSN care team.• Implementation of change delivery, change note and patches whenever required.• Acceptance testing and Liasioning for new POI’s.Router Configuration• Verifying routing configuration in all routers in the circle.• Health check for all layer-2 switches in Nokia R4 nodes.• Co-coordinating with vendor teams for version upgrade in all NSN layer-2 switches.• CEN (Carrier Ethernet Network) roll-out.• Measuring and resolving IP traffic on ports of routers at all switch locations.• Involved in MPLS, MULTI HOMING & SIP Project roll-outs in the circle. Show less

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  Alcatel lucent managed services (application support and analysis)

  Jun 2013 - Oct 2013

  Managed services - circuit core operations

  Major Achievements• Smooth transition of managed services from Ericsson Global to Alcatel Lucent Managed Solutions.• Achieved a CSR of 97.53 from 93.3 in the first month of taking over the MS operations.Job Responsibilities • Managing a team of 12 engineers.• Representing the ALUM’s NSS team in monthly network meets, briefing the customer about achieved targets & pending/ resolved issues. • Operation and maintenance of 3 M14 MSS, 2 ATCA MSS, 1 GCS, 5 U4 MGW’s & 3 U5 MGW’s. • ASR & CSR improvement through clear code analysis, UPD/ MTP routing and B-number analysis.• Core unit and node capacity planning.• MSS pooling and dual homing of BSC for Gujarat Circle’s.• Implementation of BICC and MPLS in all the Gujarat nodes.• Monthly audits (4 MSS, 1 GCS, 8 MGW’s) and maintaining system parameters.• Hardware/Software upgrades, Change Delivery, Change Note and Patches for all core nodes. Show less

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  Kpmg india

  Nov 2013 - Nov 2021

  Associate director at kpmg

  o Business Development: Building and managing client relationships, corridors and sectorso Margin Analysis, Profitability and Competitive Analysis.o Create new solutions and formalize go to market for each solutiono Project Deliveryo Risk Management & Revenue Enhancement: Plug revenue leakages, mitigate risks and increase gross profits (GP)o Project Management, Operation Management and Cost Optimizationo Training and Development: Team Building, skill enhancement plan and trainings for teamTechnology Design & Implementationo Manage key alliances in the capacity of Alliance Relationship Director (ARD)o Conceptualize, launch and support delivery/ development of digital platforms including Product Ideation, Technical documentation, Testing, Project Management, Joint GTM, Pricing, Positioning, etc.o Architecture design and data governance reviewso Regulatory Technology solutions “IT Intermediary Guidelines and Digital Media Ethics Code”, "OSP guidelines", "Compliances for ISP and VNO licences"o Telecom Media and Technology - Advisory Services across Network Assurance, IOT, SCM, A2P, RAFM, Customer Value Management, GDPR, Contract Compliance, Financial Reporting, etc. Show less

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  Pwc india

  Nov 2021 - now

  Director