Mark Leiber

Experience

• 

  The George Washington University

  Mar 1999 - Aug 2004

  Programmer/Analyst, Division of Advancement

  Modernized data retrieval processes by designing and implementing internal ColdFusion website. Developed complex SQL queries for the University's BANNER system (Oracle database) and trained employees in their use. Managed team of 10 student workers.

• 

  Association of American Medical Colleges

  Aug 2004 - Jun 2022

  Work closely with business units to understand requirements and recommend appropriate solutions and technology within the enterprise framework. Serve as escalation point for problem tickets. Lead integration strategy for 3rd party providers.● Migrated legacy applications to AWS and created cloud-native solution architectures using a serverless-first approach● Designed the “platform” APIs that provide core/common functionality across many service areas● Pioneered Association’s first use of serverless architecture in 2021● Served on Enterprise Architecture Review Board, providing technical and policy strategy on cloud transition, co-sourcing, and other enterprise-wide roadmap planning● Mentored team of 8 developers through hands-on technical leadership and implementation of continuous quality improvement processes (log mining, proactive monitoring, code review, static code quality checks)● Developed quality standards and automated testing framework to reduce defects and improve productivity● Designed electronic transcript transmission solution, reducing paper receipts by 50% over 5 years Show less Led team of 8 developers and 5 QA analysts in code review, QA coordination, release management, and configuration management. Responsible for service solution design and agile delivery of the American Medical College Application Service (AMCAS), the centralized application service for U.S. medical schools.● Improved customer trust and established positive working relationship with business via transparency and significant reduction in production outages under my leadership● Implemented improvements to the incident management process● Led implementation of the Application Performance Management tool to identify performance problems and reduce incident resolution time● Pioneered unified data store to consolidate data from a variety of databases (Oracle, Microsoft SQL Server, PostgreSQL) into a single source Show less

  • Software Application Manager / Enterprise Solutions Architect

    May 2012 - Jun 2022

  • Project Manager / Software Application Manager, Applicant Systems

    Apr 2007 - Apr 2012

  • System Developer

    Jul 2006 - Apr 2007

  • Programmer/Analyst

    Aug 2004 - Jul 2006
• 

  Amazon

  Jun 2022 - now

  Technical Program Manager