Phong Nguyen

Experience

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  Sun Microsystems

  Jun 1996 - Sept 1996

  Intern: Mass Storage

  • Performed lab support and inventory control.• Executed read/write testing of Seagate, Fujitsu, and IBM SCSI hard drives.• Installed Unix operating systems over local networks, and learned about operating systems and the hardware components of several different types of SUN workstations.

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  WWWeb Tech Designs

  Sept 1996 - Jun 2000

  Startup Founder/CFO/CEO

  Internet website consulting and design firm based in Seattle, WA.

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  Cisco

  Aug 1997 - Sept 2000

  System Test Engineer

  • Assisted senior engineers to provide software integration/development testing on a web-based network management suite. • Provided automated software bundle testing.• Submitted and reproduced bugs to help developers troubleshoot network software and hardware problems.• Provided front-end browser testing of various software modules such as inventory database, network administrative tools, IOS software management, and online help. • Performed router and switch upgrades using network management software as well as through CLI. • Implemented system level stress, performance, reliability, and regression tests in a lab environment. Show less

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  CALIENT Technologies Inc.

  Jan 2000 - Aug 2001

  GUI Automation Test Engineer

  CALIENT Technologies is the global leader in pure photonic Optical Circuit Switching with systems that enable dynamic optical layer optimization in next generation data centers and software defined networks. CALIENT’s 3D MEMS switches allow data center operators to dramatically improve utilization rates of expensive compute resources which typically account for 75% to 90% of capital investment. Data center operators and metro service providers also deploy CALIENT switches at the edges of their networks to facilitate multi-layer network optimization for maximum efficiency and flexibility. In this application, the optical circuit switches support network-wide implementation of SD-WAN regardless of the vendor or vintage of the optical transport system. The company designs and manufactures its systems using the state of art MEMS fabrication equipment at its corporate headquarters in Santa Barbara, California. Show less

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  Numerical Technologies, Inc.

  Aug 2001 - Apr 2002

  IT Helpdesk Engineer

  • Provided network support to help maintain the companies network uptime of 99.4%.• Evaluated and performed disaster recovery on damaged laptops, desktops, and failed Windows NT volume disk sets.• Deployed major virus scan software upgrades to prevent against virus attacks• Developed automated solution to connect users to a new print server through the use of custom written logon scripts.• Implemented PC workstation standardization by creating and cloning Ghost images stored a Novell server.• Responsible for administration of a 200 user mixed platform environment including, Windows NT, Windows 2000, Solaris, and Linux.• Performed nightly backups of Unix and NT workstations and servers.• Responsible for deploying the upgrade from a Nortel Meridian telecom system to a Nortel Option 11 PBX system.• Designed, developed, and implemented company intranet website. Show less

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  Brocade

  Jun 2002 - Jan 2005

  Engineering Lab Systems Administrator

  • Tested and implemented Emulex Target Mode to provide an alternative solution to using costly storage devices. • Performed initial installations and configurations of AIX, HPUX, Solaris, Linux, and Windows based workstations in a SAN environment.• Installed and configured current HBA drivers for JNI, Qlogic, And Emulex HBA’s on all O/S platforms.• Configured fiber channel target devices and switches on small to metropolitan sized SANs.• Performed and presented a demo of a 20-second HBA failover scenario using Emulex HBA drivers.• Designed and implemented a dual redundant SAN infrastructure to support all of Engineering Operations.• Performed remote firmware downloads on corrupted control processor blades using Linux bootp servers.• Worked on the development side to edit and create new online help files for next the generation fabric O/S releases. Show less

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  Anna's Home Furnishings

  Oct 2005 - now

  Owner