Rosario Garcia

Experience

• 

  Affiliated Computer Services (ACS) Inc.

  Oct 2003 - Jul 2007

  International Lead Ethics Specialist
• 

  Reed Consulting LLC

  Jan 2007 - Oct 2008

  Lead Ethics & Compliance Specialist
• 

  SENTEL Corporation

  Oct 2008 - Jan 2018

  Sr. Manager Quality Management Systems / Ethics
• 

  Vectrus

  Jan 2018 - May 2024

  Sr. HQ Program Quality & Continuous Improvement Manager

  Serve as technical authority & advisor to enterprise and operations on matters of contract quality assurance. Ensure Quality Managers on Programs/projects, as well as Functional Area Management, are aware of QMS performance and related problems, failures, root causes, and corrective action implementation and effectiveness for identified deficiencies. Promote best practices and continual process improvement through the use of Lean tools and continuous improvement methodology. Improve CPARS by monitoring performance in regular intervals and working to eliminate adverse actions. Ensure training is provided on Root Cause Analysis, Quality Process Auditing, and Quality methods to support the QMS. Ensure process audits are conducted to improve process performance and reduce overall risk on programs. Show less

• 

  V2X Inc

  May 2024 - now

  Director of Quality & Continuous Improvement

  Provide the necessary technical guidance and autonomy to foster open communication and proactive management of risk on programs. Ensure program adoption and sustainment of applicable quality management standards such as ISO, CMMI, ITIL, AS9100 etc., requirements and compliance aligned to the Corporate QMS. Support Quality Managers on programs to ensure quality issues are identified, new projects are onboarded into the QMS, and ensure positive customer feedback. Ensure a centralized quality management approach is implemented on programs. Show less