Brittany Redding

Experience

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  Chick-fil-A

  Feb 2006 - Nov 2007

  Shift Leader

  Lead a crew of three of more members at a time.Responsible for dealing with customer complaints and issues.Responsible for closing duties such as counting down registers and setting the alarms of the safe as well as the restaurant.

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  Macy's

  Jan 2007 - Nov 2012

  Counter Manager

  Manage the sales numbers and daily tasks of the counter.Responsible for extensive product knowledge.Manage, coach, and delegate tasks to part-time associate.Provide outstanding customer service to each and every customer.Answer multiple phone lines and direct those calls accordingly.

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  The Inkwell

  Jan 2008 - Dec 2011

  Journalist

  I was responsible for setting up and conducting interviews related to each story. I would then write articles using those interviews before the very strict deadlines.

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  Rooms To Go

  Nov 2012 - Dec 2013

  Sales Associate
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  The Brick Store Pub

  Feb 2014 - Aug 2020

  Managing Bartender
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  Nocturnal Brewing Company

  Oct 2018 - Aug 2020

  General Manager

  Managed front and back of house teams. Responsible for scheduling, inventory, money management, bill pay, pay roll, and customer satisfaction.

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  Hiawassee Brew

  Nov 2020 - Jul 2022

  General Manager
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  Self Employed

  Jan 2021 - Jul 2022

  ELA Tutor
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  Aria Build

  Feb 2021 - Apr 2021

  Copy Writer

  Created engaging copy for Aria Build’s website to help clients understand what services the company offers. I was also responsible for creating biweekly posts on LinkedIn highlighting some of the projects the company was working on.

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  Orange English

  Jul 2021 - Jul 2022

  English Second Language Teacher
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  WriterAccess

  Jun 2022 - now

  Freelance Writer

  WriterAccess is a ghostwriting company through which clients can find freelance writers to complete articles and other projects for them. I have completed over 100 projects for various clients on this platform, all of which were accepted as met or exceeded expectations. Topics include: animals, adult toys, tech, food and beverage, and more.

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  Medstar Media

  Jul 2022 - now

  Digital Project Manager

  In this position, I wear many hats, including:-Oversee projects related to SEO content creation, website design, and digital marketing initiatives.-Work closely with content writers, designers, developers, and ads specialists to ensure that projects are delivered on time. -Communicate with clients to understand what is important to them in their campaign and on their web pages. -Communicate project status, timelines, and deliverables to Client Success Managers and the owners of the company. -Write blurbs and service descriptions for our client's web pages. -Manage our SEO clients' Google Business profiles, which includes two posts monthly, and ensuring that the bio and service descriptions are up-to-date and SEO optimized. -Write video ad copy and captions. -Managing all website development for our clients to ensure the projects are done quickly and correctly.-Oversee other project managers to make sure that SEO tasks and website development are done correctly and efficiently.-Write GHL text templates. Show less