Niall Wickham

Experience

• 

  Permanent tsb

  Aug 2005 - Aug 2017

  Reporting to the Head of Banking Services Centre and the MLRO (Money Laundering Reporting Officer) I was responsible for ensuring that all customer due diligence was completed and recorded prior to new customer relationships being established and prior to accounts being activated for both new and existing customers Headed the Bank’s Deposit Services Department, ensuring Broker Deposit management and growth, Deposit Account maintenance and Deceased Accounts Services were efficiently managed.Customer Due Diligence, Broker Deposits -responsible for ensuring that all customer due diligence was completed and recorded prior to new customer relationships being established and prior to accounts being activated for both new and existing broker customers. Headed, coordinated and controlled the efficient delivery of business objectives and day to day branch operations in a regulatory compliant manner

  • Manager AML and CDD

    Sept 2016 - Aug 2017

  • Manager Deposit Services

    Apr 2010 - Sept 2016

  • Branch Manager

    Aug 2005 - Apr 2010
• 

  Permanent tsb

  Jan 2019 - Jul 2021

  • Managed the Banks Securities Department.• Primarily focussed on leading, motivating, mentoring, and developing my team to provide excellent internal and external customer focused results. • Effectively managed and controlled the Bank’s mortgage security and associated processes including securitisations, and loan sale projects.• Identified areas for process optimisation, improvements, and efficiencies leading to improved productivity and customer experience.• leading awareness of and mitigating operational risks. • Effectively completed all Securitisation and Loan Sale Projects within timelines, to budget and in compliance with the required standard.• Consistently ensured the department operated within budget • 100% success rate in meeting KPI’s and agreed service levels, improved same on regular basis Show less

  • Manger Securities Department

    Aug 2017 - Jul 2021

  • Manager Customer Resolution Centre

    Jan 2019 - Oct 2019