Joseph Griffin

Experience

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  Dayton Freight Lines, Inc.

  Aug 2006 - Mar 2009

  Operations Supervisor

  I ran the St. Louis facilities outbound shift. On a daily basis I manage 40 employees whom 15 report directly to me. I analyze performance and give annual reviews on these 15 individuals. On average I oversee and organize the strategic planning of 450 shipments and 1000+ handling units daily

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  Enterprise Rent-A-Car LLC

  Jan 2009 - Jun 2013

  Sales Rep

  I coordinated with customers on rental vehicles around the world. Logistically helping them plan their vacation with the help of a rental vehicle.

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  Guardian Medical Logistics

  Jun 2013 - Jul 2016

  Dispatcher

  My responsibilities include creating On Demand orders from facilities and dispatching couriers to pick up same. Taking Will Call order information and creating an order for pick up and dispatching to couriers. Insuring all courier routes have been closed out either by consolidation and/or shipped out via commercial airline, Fedex or UPS. Tracking late routes and contacting courier to get counts and times in order to close out the route. Tracing airbill and/or UPS or Fedex tracking numbers. Entering information regarding toxicology screenings and dispatching the toxicologists. Show less

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  Central Transport

  Jun 2016 - Dec 2018

  Assistant Terminal Manager

  Plan co-ordinate and execute all requirements for a successful terminal. Ensure the process occurs in a timely and cost effective manner Contribute to the climate of active continuous improvement of processes, procedures and systems in the LTL Operations Team Develop detailed understanding of customer requirements ensuring all staff provide high levels of customer service to both internal and external customers Maintain an awareness of organisational customer strategies in order to effectively manage operations Develop financial reports and put forward proposals in line with the identified future requirements for operations Account for, manage and present operational performance data as required and defined Maintain an understanding of the current business budget requirements to ensure operations align Develop operational/technical projects to achieve maximum operations productivity Coach, mentor and performance manage direct reports Absenteeism and injury Management Liaising with sales, customer service and network Managers and stakeholders in order to ensure optimum input to the operation and outstanding service from the hub to the network less Show less

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  First Student

  Jan 2019 - May 2021

  Assistant Location Manager

  Ensures home to school routes are covered in a timely and efficient manner • Interfaces with drivers regarding concerns and performance issues • Investigates client complaints and coordinates resolutions • Ensures achievement of on time performance goals • Monitors driver safety and makes Injury Prevention (IP) contacts with drivers to identify and resolve safety issues • Assist Contractual Manager with review and resolution of union grievances • Ensures dispatch staff assigns spare drivers and buses as required to provide on-time coverage of routes • Audits and corrects athletic trip invoices based on company guidelines Show less

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  TransPar Group

  Jun 2021 - now

  General Manager