Heather Giordano

Experience

• 

  Tommy Nevins Pub

  Oct 2009 - Dec 2014

  Assistant Manager/Bartender/Waitress
• 

  Timberline Knolls Residential Treatment Center

  Mar 2015 - Mar 2018

  Behavioral Health Specialist

  • Responsible for providing daily resident monitoring, guidance and education• Actively promote a safe, secure and therapeutic milieu environment• Establish and participate in the therapeutic milieu and treatment program and community• Provide crisis intervention and milieu management• Collaborate with interdisciplinary treatment team primary to plan and coordinate treatment based on the needs of residents• Monitor and record progress of residents with respect to individualized treatment goals• Recognize the precursors of potential crisis and unsafe resident behavior and intervenes to de-escalate residents utilizing the least restrictive and therapeutic means of intervention• Complete all required documentation according to policies and procedures and ensure that daily clinical notes document the resident’s progress in meeting their treatment goals• Promote exceptional customer service throughout the program; facilitate active resident participation in the treatment process Show less

• 

  Lincoln-Way Central High School

  Mar 2017 - May 2019

  • School Counseling Intern

    Aug 2018 - May 2019

  • Substitute Teacher

    Mar 2017 - May 2019
• 

  ST ANNE COMMUNITY HIGH SCHOOL DISTRICT #302

  Jun 2019 - Jun 2022

  School Counselor
• 

  Plainfield Academy

  Aug 2023 - now

  School Counselor