Heather Giordano

Heather Giordano

Assistant Manager/Bartender/Waitress

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location of Heather GiordanoGreater Chicago Area

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  • Timeline

  • About me

    School Counselor

  • Education

    • Governors State University

      2015 - 2019
      Master's Degree Counselor Education/School Counseling and Guidance Services
    • Governors State University

      2012 - 2014
      Bachelor of Arts (B.A.) Psychology
  • Experience

    • Tommy Nevins Pub

      Oct 2009 - Dec 2014
      Assistant Manager/Bartender/Waitress
    • Timberline Knolls Residential Treatment Center

      Mar 2015 - Mar 2018
      Behavioral Health Specialist

      • Responsible for providing daily resident monitoring, guidance and education• Actively promote a safe, secure and therapeutic milieu environment• Establish and participate in the therapeutic milieu and treatment program and community• Provide crisis intervention and milieu management• Collaborate with interdisciplinary treatment team primary to plan and coordinate treatment based on the needs of residents• Monitor and record progress of residents with respect to individualized treatment goals• Recognize the precursors of potential crisis and unsafe resident behavior and intervenes to de-escalate residents utilizing the least restrictive and therapeutic means of intervention• Complete all required documentation according to policies and procedures and ensure that daily clinical notes document the resident’s progress in meeting their treatment goals• Promote exceptional customer service throughout the program; facilitate active resident participation in the treatment process Show less

    • Lincoln-Way Central High School

      Mar 2017 - May 2019
      • School Counseling Intern

        Aug 2018 - May 2019
      • Substitute Teacher

        Mar 2017 - May 2019
    • ST ANNE COMMUNITY HIGH SCHOOL DISTRICT #302

      Jun 2019 - Jun 2022
      School Counselor
    • Plainfield Academy

      Aug 2023 - now
      School Counselor
  • Licenses & Certifications

    • Introduction to Incident Command System

      FEMA
      Jun 2017
    • Active Shooter: What You Can Do

      FEMA
      Jun 2017
    • Mandated Reporter of Illinois

      Illinois Department of Children and Family Services
      Jun 2017
    • Crisis Prevention Intervention (CPI)

      Crisis Prevention Institute
      Jul 2016
    • Substitute Teaching License

      Illinois State Board of Education
      Mar 2017
    • CPR/AED

      American Heart Association | American Stroke Association
      Jan 2018
    • National Certified Counselor (NCC)

      The National Board for Certified Counselors
      Nov 2023
    • Licensed Professional Counselor

      Illinois Department of Financial and Professional Regulation
      Feb 2024
    • Professional Educator

      Illinois State Board of Education
      Jul 2019