Grace Robinson

Experience

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  Metro Health Hospital

  Jul 2011 - Aug 2011

  Community Outreach Intern

  Assisted in operation of Metro Health Farm Market; entered event outcomes into computer; created surveys, signs, and flyers for classes and events; helped plan Metro Health Farm Market Chef Cook-Off

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  Macy's

  Nov 2011 - Apr 2013

  Sales Associate

  Previously a floor recovery associate, and later promoted to sales. Greeted and interacted with customers; completed customer purchases; maintained dressing rooms; opened and closed registers; sorted and returned clothing to selling floor; encouraged customers to open Macy’s Star Rewards Cards

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  Einstein Noah Restaurant Group, Inc.

  Jan 2013 - Apr 2013

  Cashier

  Finalized customer purchases; assisted barista and line areas; prepped bagels, pastries, and other items; maintained front of the house cleanliness; stocked supplies; prepared coffee

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  Spoonlickers Frozen Yogurt

  Apr 2013 - May 2015

  Oversaw daily store operations; instructed and influenced team members’ daily tasks and behaviors; completed daily prep; prepared and assembled catering orders; effectively resolved customer issues; managed till; completed inventory; trained new employees Supplied all sauces, toppings, frozen yogurt cakes, and other baked goods to three Spoonlickers locations; communicated with managers to maintain product levels; molded and decorated various frozen yogurt cakes; experimented and created new recipes, trained assisting bakers

  • Supervisor

    Sept 2014 - May 2015

  • Lead Baker

    Apr 2013 - Sept 2014
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  Kentwood Community Church

  Jul 2014 - Jan 2015

  Leadership Development Intern

  Assisted in organizing and implementing a variety of leadership events; completed setup and oversight of food and beverages for Global Leadership Summit (1,000+ attended event); budgeted for all aspects of events; completed pre and post event reports; communicated with vendors and volunteers; helped evaluate and improve Cultivate: Essentials leadership class content; completed other necessary administrative tasks

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  Panera Bread

  Feb 2015 - Oct 2015

  Catering Sales Coordinator

  Prepared food and supplies for client meeting and events; communicated with clients about orders pre and post event; elicited new sales opportunities by marketing to prospective companies through cold calls and door-to-door marketing; delivered and set up at each event; communicated with bakers and managers about product needs; recorded prospective and current client information and communications in catering account management system; consistently met or exceeded sales goals

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  Columbus Corner Bakery

  Nov 2015 - Oct 2016

  Bakery Clerk

  Assisted customers with pastry selections; received and recorded cake orders; assisted with completion of catering orders; led other team members in daily task completion; packaged cakes, pastries and other products; assisted in preparation and decoration of pastries; decorated cakes; completed hands-on training with new employees; maintained store cleanliness; managed till

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  Washington Hospitality Association

  Jan 2017 - May 2017

  Project Assistant
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  Celebrity Cake Studio

  May 2017 - now

  Bakery Production Assistant