Colleen Haggarty

Experience

• 

  Sunland Printers

  Mar 1985 - Mar 1991

  Graphic Artist > Asst Production Manager > Sales Representative

  Specialising in high quality four and five colour printing for advertising agencies in Melbourne, Sydney, Brisbane and the Sunshine Coast.

• 

  Tradewinds Antiques & Collectables

  Mar 1991 - Jan 1997

  Small Business Owner Operator

  Traded successfully for 4 years before selling this popular and successful retail business to concentrate on wholesaling and restorations for the Brisbane market whilst renovating and extending a church in a country town as a real estate project - and survived to tell the tale!!!

• 

  Toowoomba Newspaper Company

  Jan 1997 - Sept 1999

  Sales Manager

  • Commenced as feature sales telemarketer and doubled sales on my first project.• Progressed to territory sales executive within 6 months with three Top 20 clients plus medium and small businesses.• Promoted to Acting Sales Manager of six advertising executives and two creative staff.• Developed user-friendly weekly sales reports, innovative monthly action planner, coaching processes and optimised customer service.• Mentored underperforming sales executives from other sales teams to successfully achieve sales targets and excellent customer service. عرض أقل

• 

  Whitsunday Times

  Jan 1999 - Jan 2001

  General Manager

  Taking over from the founder and long time editor, on commencement I was immediately involved in preparation of next year company budgets as well as implementing initiatives in monitoring of costs and productivity. The team produced a very popular weekly newspaper.Highlights included:• Continuous improvement of on-site efficiency to lower off-site charges• Achieved record EBIT growth year on year within 3 months which continued to grow to significant level over 12 months resulting in acknowledgement as best performing site in APN Newspapers 2000.• Created and implemented new sales targets and commission scheme • Won APN Best Revenue Generating Idea • Developed successful business case resulting in new creative services process, computer and software which doubled productivity, improved advertiser results, revenue generation and publication design. عرض أقل

• 

  Sunshine Coast Newspaper Company

  Sept 2001 - Nov 2005

  • Managed one major department (14 staff) and six remote locations (6 staff) to consistently achieve and exceed budgets and work as a unified team. Innovative initiatives developed resulted in significant growth of revenue, EBIT, staff capability/achievements and customer satisfaction as well as decreased complaints, credits/refunds and staff turnover.• Initial concept development and project planning of centralised classified call centre including operational setup, consultative transition and standardisation planning with local sites across Queensland and NSW, HR considerations and migration of specific local sales and management functions. عرض أقل

  • Regional Classified Advertising Manager

    Jul 2002 - Nov 2005

  • Special Projects Manager

    Sept 2001 - Jul 2002
• 

  APN News & Media

  Jan 2004 - Dec 2007

  Project Manager - Business Liaison

  Implementation of Atex Sales Command system (Genera, CyberSell, ClassPage) - replacing various legacy systems across APN ARM; business requirements analysis; re-engineer standard business practices, pricing structure, publication specifications and workflow processes across 14 daily newspapers, 60+ community publications and 50 sites in coastal and rural NSW & Qld; world wide benchmarks set with record number of users, publications and sites implemented simultaneously.

• 

  Sunshine Coast Newspaper Company

  Jan 2008 - Feb 2012

  Deputy General Manager

  Sunshine Coast Newspaper Company (SCNC) is the largest business unit of APN Media. 150 employees located in 9 branches produce Sunshine Coast Daily plus 12 community newspapers and associated magazines - a total of 24 regular publications each week plus sunshinecoastdaily.com.au website and specialty publications.Duties:• Direct responsibility for all operational aspects of the group, with a focus on advertising, newspaper sales and marketing, production, creative services, administration and customer services. • Coordinating the implementation of projects, processes and initiatives ranging from new products, sales and marketing to editorial/advertising content, systems implementation and human resources across all branches and departments of the SCNC division. • SCNC business unit leadership role during General Manager absences.• Developed and maintained community engagement, relationships and connections through networking, function attendance and involvement in charity, community and business events and committees.• High level problem solving/issue resolution: advertising business clients, readers, editorial sources, community contacts, internal centralized departments (finance, accounts & billing, production and print), Fair Trading/ACCC/Fair Work liaison/OHS/Complaints and issue management. عرض أقل

• 

  Employment in Australia

  Apr 2012 - Apr 2013

  Director - VP International Talent Recruitment

  Business purpose: locate and relocate and educate highly skilled candidates to address the Australian labour shortage in specialised roles.Duties (start-up project role):• Developed global relationships and processes with key Australian and international government personnel as well as private organisations to source highly skilled returned defense personnel and other specialist professionals or tradespersons (resource sector engineers, energy sector specialists, large scale construction/mining occupations).• Systemised processes for candidate application, employer/job matching, skills recognition and validation, visa applications and end-to-end human resource planning and recruitment as well as visa acquisition, international relocation support and cultural intelligence. عرض أقل

• 

  The Safe Headset Store

  Nov 2012 - now

  Owner

  E-Commerce store specialising in safe wire-free headsets, bluetooth earpieces, groovy retro handsets and shield cases to protect your brain from harmful radiation emitted by your mobile phone ... up to 99% protection available.Your health and your brain cells (and those of your loved ones - especially children) deserve the very best care!

• 

  Sustainable Partnerships Australia

  May 2013 - Oct 2014

  Partnership Broker

  Sustainable Partnerships Australia was created when Queensland Youth Industry Links (QYIL) merged with Sunshine Coast Youth Partnership (SCYP). The company is a not-for-profit organisation is contracted by the Australian Government Department of Education to deliver the National Partnership Broker program in Sunshine Coast and Moreton regions. The purpose is to maximize the transition of students through school to training, further education and employment by facilitating strategic partnerships between education, industry, community, government, families and young people. Duties: • External and internal communication, marketing and media (print, electronic, digital, social)• Establishing, developing and maintaining relationships with key contacts.• Assisting Partnership Brokers facilitate initiatives and strategies through partnerships to: • Benefit students and their families in education, employment and career path choices. • Increase capacity and support changes implemented across community, education providers, business and families with opportunities for professional development, to assist young people in learning, life skills and career guidance. • Develop and promote opportunities for businesses to have input into education and training leading to employment in their industry and to have access to young candidates for traineeships, apprenticeships, work experience and employment. عرض أقل

• 

  The Hornery Institute

  Oct 2014 - Feb 2016

  The Work Shop Operations Manager

  The Work Shop was the employment and skills hub for the Sunshine Coast Public University Hospital construction project.The Work Shop was created as the single point of contact for employers, jobseekers and training organisations on the public hospital project. As the on-site jobs hub, our role was to make matching the right person with the right job a simple, one-stop process.We provided a free drop-in service for on-site contractors to register their vacancies and for jobseekers to register their interest, ultimately leading to employment for locals.The primary aim was to make job opportunities on this Tier 1 construction site accessible for local candidates. Most KPI's were exceeded during 20 months of operation, including over 800 placements (82% local jobseekers) with contractors, 42 training/work experience candidates and 57 traineeships or apprenticeships.The Work Shop partnership was between the Sunshine Coast Regional Council, Lendlease and The Hornery Institute (THI), who took delivery of the service and governance. The Queensland Government is investing $1.8 billion to deliver the Sunshine Coast Public University Hospital project, which will revolutionise healthcare on the Sunshine Coast and create thousands of jobs, including an estimated 1,800 jobs at the peak of construction with 3,500 hospital jobs forecast for 2016 and growing to 6,000 jobs by 2021.For more information including results, jobseeker success stories and contractor testimonials please go to www.myworkshop.net.auAfter The Work Shop finalised operations in November 2016, The Hornery Institute extended my contract for a few months to assist with research and preparing submissions for their workforce development consultancy team. For more information please go to www.horneryinstitute.com عرض أقل

• 

  RailCom Pty Ltd

  Apr 2016 - Aug 2019

  Group General Manager

  RailCom is the group services company within a group of niche associated companies providing a range of services for the rail sector. RailCom provides overall operations, governance and quality control for the group, which includes Accell Pty Ltd (registered training organisation), Track Protection Services (labour hire of rail safe working personnel) and Rail Futures (labour hire of track workers). RailCom also has a pool of semi-retired professionals ready to provide seasoned expertise and consultancy in rail asset management, project management, inspections and certification, condition monitoring, quality and safety audits, and specialty trades such as metallurgy and signalling - all focussed on the rail sector.My role as Group General Manager focusses operational areas of day to day management, finance/accounts, HR/recruitment, administration, contract management, project management, marketing/business development and liaison with internal and external stakeholders for all four companies. Daily duties include contract negotiating, updating and monitoring contracts across all group departments and clients to support and provide guidance for the day to day implementation of clauses, terms and conditions, KPI’s, timelines, reporting, and governance – whilst ensuring integrity of service and profitability. Major clients include Queensland Rail, Aurizon, Transport for New South Wales, Sydney Trains, Australia Rail Track Corporation, John Holland Group, Rio Tinto, South Australia Department of Planning, Transport & Infrastructure, and various major civil construction and maintenance companies.My approach is to understand the intent and translate the officially written black and white of contracts, workflow and intentions into the many the shades of grey and colourful hues of optimal compliance, relationships, operations and outcomes whilst identifying, investigating and defining opportunities for improvement and presenting better options or solutions. عرض أقل

• 

  LPE (Locality Planning Energy)

  Oct 2019 - Apr 2022

  Business & Marketing Administrator
• 

  Private Portfolio Strategies

  Apr 2022 - now

  Practice Manager