Ayusi Sinha

Experience

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  DXC Technology

  Dec 2020 - Dec 2022

  Senior Assistant Service Delivery Coordinator

  -SME for the new hires in the team, delivering KT for SOW, and maintaining the knowledge database.-Actively involved in client meetings to resolve ongoing issues and streamline the process gaps in theteam and conduct Audit Access Reviews periodically.-Managing access for clients through O365, Active Directory, File Server, Unix, and Azure AD.-Creation, modification, and de-provisioning of User accounts, Admin accounts, Service accounts,CyberArk accounts, and managing groups for multiple Client employees globally in Windows and Unixsystems.-Supporting permissions for Shared Folder creation and folder permissions in Windows & Unix Servers.-Creation, modification, and deletion of Shared Mailboxes, Distribution Lists, Resource Mailboxes, andSecurity Groups in AD and Office 365.-Ticketing Tools: SM9 HPSM, Service Now, Jira Show less

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  Microland Limited

  Feb 2023 - now

  Administrator - Identity & Access Management