Ron Jordan

Experience

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  United States Air Force

  Jul 1986 - Jun 1992

  Tactical Aircraft Maintenance Crew Chief

  Troubleshoot and repair all crew chief systems on the F-111 aircraft. Supervised and trained subordinates in the Tactical Aircraft Maintenance field.

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  HP

  Aug 1992 - now

  Master level Program Manager responsible to lead and develops product support or solution(s) planning over entire lifecycle, including conformance to pricing strategies, end-to-end service delivery and sales readiness and associated processes. Represent services on product or solution core teams and provides service requirements into product development stages/phases, e.g., Product warranty support and cost analysis, and Service Product Marketing content/collateral. Performs business analysis, identify root cause, and develop recommendations/solutions to drive business improvements. Work across regions/geographies and WW teams to develop and/or implement new/enhanced services, solutions, or programs and associated processes to meet emerging customer/market needs and fuel profitable growth. Responsible for revenue and margin contribution for a set of (more than one) solution or services. Utilizes in-depth understanding of customer business and complex requirements to develop business case, validate the solution, and demonstrate services added value. Utilizes technical and business skills to lead complex cross- functional activities that drive continuous growth of the services business. Provide mentoring and guidance to peers and lower level employees. Show less Manages a staff responsible for the development of the company’s quality content for specific Global Business Unit (s). Oversees the design, development of quality related initiatives in the business plans, and ensures quality measures are aligned with our overall business objectives. Consults and interacts with the business or functional area Quality Leadership Team (QLT) to achieve desired business results. Responsible for design and implementation of TQM strategies, measurement, training and effective process mapping. Show less

  • Print Field Enablement Master Program Manager

    Aug 2016 - now

  • Senior Manager

    Jul 2007 - Aug 2016

  • Business System Analyst

    Apr 1998 - Jul 2007

  • Senior Technical Writer

    Jul 1997 - Apr 1998

  • Customer Service Representative

    Apr 1995 - Jul 1997

  • Production Operator/Trainer

    Aug 1992 - Apr 1995
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  Boise County Sheriff

  Oct 2003 - Sept 2018

  Patrol Officer

  POST certified officer responsible to uphold the law fairly and firmly, prevent crime and provide quality criminal justice service to the community. (Retired)