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John McALISTER

John McALISTER

Computer Operator / Trainee Programmer

Followers of John McALISTER161 followers
location of John McALISTERInverkip, Scotland, United Kingdom

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  • Timeline

  • About me

    Experienced professional in Office Management/Administration & Customer Service/Support. Looking for a new challenge.

  • Education

    • Paisley College of Technology

      1977 - 1978

      Course - BSc Computer Science with on-line control and Operational Research (Left after completing one year to take up employment with Inverclyde District Council)

    • Port Glasgow High School, Port Glasgow

      1972 - 1977

      Qualifications gained - Higher Grade : Mathematics (B), Physics (B), Chemistry (C), English (C)Ordinary Grade : Mathematics (A), Physics (A), Chemistry (A), Arithmetic (A) French (B), English (C)

    • Clune Park Primary, Port Glasgow

      1966 - 1972

  • Experience

    • Inverclyde District Council

      Sept 1978 - Mar 1980
      Computer Operator / Trainee Programmer

      Member of the Operations Team responsible for the day to day operation of the IBM mainframe system for the whole of Inverclyde and Argyll and Bute Councils.

    • Playtex Ltd

      Mar 1980 - Mar 1987
      Computer Services Co-ordinator

      Overall responsibility for Programming, Operations and User SupportPrevious Positions: System Support ProgrammerTrainee ProgrammerComputer Operator

    • Joseph Dunn Group

      Mar 1987 - Jan 1996
      IT Manager

      Overall Head of IT DepartmentPrevious Position: Systems Manager, responsible for implementation and ongoing development of newly purchased Sales and Distribution system.

    • Small Parcels Delivery Service (SPDS)

      Jan 1996 - Jan 1998
      IT Manager

      Managed all IT for a small, independent parcel delivery firm. This included programming the integration of new hand-held scanning devices and programming all new management reports for the Managing Director

    • Omnia Books (formerly Caledonian International Book Manufacturing Ltd)

      Jan 1998 - Jan 2002
      IT Manager

      Managed all IT for large, independent book manufacturer. Carried out all hardware and software upgrades and all programming requirements of a large Enterprise Resource Planning System.

    • Campbell Lee Internet Solutions

      Aug 2002 - Jan 2008
      Datacentre Operator / Helpdesk Support Engineer

    • Onyx Group

      Jan 2008 - Jun 2016
      Datacentre Operations Manager

      When Onyx Group bought over Campbell Lee Internet Solutions, I was promoted to the position of Datacentre Operations Manager.• Overall responsibility for all Datacentre Administration, Operations and Infrastructure• Overall responsibility for all on-site Health and Safety and facilities management • Racking, Patching and Networking of Datacentre and Customers’ servers• Meeting 100% SLAs on Datacentre uptime• Recruiting, training and managing Customer Support Helpdesk staff• Meeting strict customer support SLAs• Documenting Customer Networks, Helpdesk Tasks and Standard Operating Procedures• Dealing directly with customers and suppliers on a daily basis Show less

    • Pulsant

      Jun 2016 - Sept 2018
      Datacentre Operations Manager

      Pulsant bought over Onyx Group in June 2008. Position and responsibilities remained the same.

    • Self Employed

      Oct 2018 - now
      Datacomms Cabling Engineer

  • Licenses & Certifications

    • Asbestos Awareness (Category A)

      CPD, IATP, RoSPA
      Oct 2018

    • ECS Health, Safety and Environmental Assessment

      SJIB
      Oct 2018

    • First Aid at Work

      St. Andrew's First Aid
      Aug 2017

    • IOSH Managing Safely

      THE INSTITUTION OF OCCUPATIONAL SAFETY AND HEALTH
      Mar 2017