Vandevika Chattergoon

Experience

• 

  York College of the City University of New York

  Jan 2017 - Jun 2021

  College Assistant

  -Utilized ALEPH Library software, maintained patron records, managed transactions for student accounts, verified payments, and furnished receipts for management.-Optimized and troubleshooted office equipment by resolving printing errors, and instructing patrons on scanning techniques.-Advised students who needed additional support using library resources. -Collected information using multiple online databases.

• 

  NYC Department of Environmental Protection (NYC DEP)

  Aug 2017 - Jan 2018

  Summer Intern

  Assisted lab technicians with organizing daily water samples, testing the ph levels, entering data into excel spreadsheets, and testing conductivity of water samples.

• 

  IQ4

  Feb 2019 - May 2019

  Cyber security intern

  Behavioral Analyst- Analyzed real-world scenarios and implemented risk prevention strategies that meetsecurity audit protocols in accordance with the NIST and SIFMA frameworks.- Presented to and mentored by cyber security professionals from Fortune 100 companies.- Conducted intensive research to ensure that all cyber-threat program implementationswere in compliance with state/federal regulations.http://www.iq4.com/members/?user_id=3738

• 

  Foot and Ankle Surgeons of New York

  Nov 2020 - now

  Medical Assistant

  • Oversaw day-to–day operations of the office, ensuring a smooth workflow and exceptional patient experiences.• Managed a team of 10, providing training, supervision, and performance evaluations. • Take vital signs and x-rays, remove fiberglass casts, and advise patients on proper use of medical equipment.• Spearheaded the transition from one electronic health record (EHR) system to another.• Managed inventory, ordered supplies, and ensured the office was well stocked with necessary medical and administrative materials.• Handle patient inquires and concerns with professionalism and efficiency, ensuring a positive patient experience. • Schedule appointments for new patient/follow up visits and pre- and post - operative patients for eight offices.• Prepare exam rooms and equipment and assist podiatrists during exams and procedures.• Clean medical instruments to prevent cross-contamination. Show less