Crystal Edwards

Experience

• 

  Barnes & Noble, Inc.

  Mar 2011 - Jun 2013

  Digital Sales Manager

  Sold digital devices to individuals and institutions; provided instructional demos to potential customers and classes to existing customers of e-readers and tablets; opened registers for the store; readers advisory; maintained a clean and visually appealing storefront; offered friendly customer service and resolved customer complaints; provided friendly technical support for customers with digital devices; performed daily audits of all money on hand

• 

  Central Arkansas Library System

  Jun 2013 - now

  Plans, promotes, organizes, and presents a variety of in-person and virtual programs for diverse population of patrons; confident with public speaking, teaching groups, and one-on-one instruction; library outreach at private and public events; works collaboratively with coworkers to accomplish programming goals; reports program statistics; performs self-evaluations of programs to improve future programs; works on multiple projects with different timelines and prioritizes accordingly; staffs the public service desk to offer friendly and positive library experiences for all patrons; offers reader’s advisory service; goes above and beyond to serve patrons to the best of her ability Show less

  • Assistant Branch Manager

    May 2023 - now

  • Adult Programmer

    Dec 2018 - May 2023

  • Library Assistant

    Jun 2013 - Dec 2018