Jaime Toro

Experience

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  Lindenwood University

  May 2010 - May 2013

  Labratory Assistant

  Prepare solutions, set up equipment, and follow schedule to make sure classes were ready in advance for professors

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  St. Luke's Hospital - Software Support

  Jun 2012 - Apr 2014

  MA/MR II

  Used electronic medical works to enter patient records, schedule tests for patients, check patients in and out, and any task needed by the physician. Trained other employees on use of new platform. Responded to patient tickets and inquires via chat, phone and email.

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  Nestlé Purina North America

  Jul 2014 - Sept 2014

  Market Research Analyst
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  Los Andes Ventures, LLC

  Jul 2014 - May 2016

  Bio-medical Sales Support

  Helped companies introduce their medical products and devices to the Latin American market by finding buyers and distributors in Central and South America. Opened new sales channels in Chile and Panama. On-boarded new clients, established relationships, followed-up, traveled to visit clients and closed sales.

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  Casa de Salud

  Aug 2014 - Nov 2014

  Volunteer/Interpreter

  Created communication between the medical professionals and the patients by translating what is said from English to Spanish and vice versa

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  MEDINEXO

  Jan 2015 - Feb 2019

  Virtual Assistant

  Research potential markets' health systems and compile the data in a presentable way to be analyzed by high level company officials. Create walk-throughs, tutorial videos, and host webinars to train users on the platform. Help with user experience and report problems with the application. Perform data entry and organizational tasks to facilitate the day-to-day of superiors.

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  Independent

  Jan 2016 - Oct 2021

  Language Consultant

  Language-based services to help businesses grow and reach new markets. Prepare corporations, personnel, and products for potential international clients and investors.

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  American School Way

  Mar 2016 - Nov 2016

  English Teacher

  Provided personalized ESL education to small groups with topics focused on their careers. Specialized learning for all levels and learning styles.

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  Open English

  Dec 2016 - Dec 2018

  Academic Specialist

  Remote English teacher responsible for classes online to students at different levels and in different countries. My role was to combine individualized topics along with following the provided material while creating a personal and enjoyable experience for the students/customers. Answer simple technical support questions from the users to help maximize their use of the platform to accelerate their learning. Most importantly, create a great environment for the user and provide feedback to help them succeed. Show less

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  Avianca

  Dec 2016 - Dec 2018

  Language Trainer for Airline Personal

  Train flight attendants and aviation mechanics to have a specific level of English for their careers. Include aviation specific terminology and activities to prepare them for situations they might face. Prepare these professionals to interact with customers and for diverse circumstances in their careers.

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  Freelance

  May 2019 - now

  Fractional Chief of Staff/Project Manager

  Why do you need a Chief of Staff? A Chief of Staff is a force multiplier when a company is growing quickly and CEOs need to zone in on reaching that next stage. Providing strategic support for growing start-ups and scale-ups to streamline operations, find areas that can be strengthened and implement improvements, free executive focus for top priorities, enhance communication across the business, and oversee cross-functional projects. Always handling these responsibilities with the company’s mission in mind. Contact me to see how I can be your company’s secret weapon while you focus on your growth. Show less

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  Pana

  May 2019 - Mar 2020

  Senior Travel Agent/Customer Success

  Chosen as one of nine, from a team of 150 agents, to be part of the SpecOps team focusing on the highest priority clients including Facebook, SpaceX, Netflix and Shopify. As a senior travel agent, I helped other agents with training and feedback as well as applied leadership skills to organize them to be most efficient. Provided an excellent corporate travel experience by supporting companies and their guests using the Pana platform and Sabre GDS to ensure the highest quality and smoothest trip from start to finish, including reimbursements and other accounting tasks. Adapted and reacted quickly to an always changing start-up environment by resolving issues, submitting and triaging bugs, and giving workaround instructions to agents to continue a normal workflow. Show less

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  Nolte

  Oct 2020 - Oct 2021

  Executive Assistant

  Assist CEO and CTO with daily administrative tasks including research, organization of financial information, managing and entering employee data, creation of documents and templates, and any other responsibilities that are needed.

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  Zirtual

  Apr 2021 - Jan 2023

  Executive Assistant
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  Strategio

  Jan 2023 - May 2024

  Chief of Staff

  Served as the CEO's right hand and liaison to the team in a fast-paced environment by improving systems, solving problems, and freeing up valuable time.Strategically supported a growing start-up that reached over 100 employees in operations, HR, project management, platform implementation and training, board meeting preparation, and streamlining processes.