Pradeep Kumar

Experience

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  Texport technologies (p) ltd

  Jun 2008 - Aug 2009

  Technical support engineer

  rwrdc, hal, blr. mcafee antivirus support installation, configuration, maintenance. (mcafee server epo 3.6.1, 4.0 & mcafee endpoint security).configuration and installation of mcafee epolicy orchestrator in server and trouble shooting and keep monitoring at the user end. and creating the policies to the user.installation, configuration & maintenance of servers, desktops, laptops & printers.supporting users for their hardware & networking issues &queries.installation, configuring & administering files in win xp, 2000, 2003 & vista & win 7groupwise (novell mail server) management includes installation and configuration of clients.installing & configuring application software update & service packslan, wan, tcp/ip, systems & network maintenance. troubleshooting and fixing client side problems.maintenance, assembling, troubleshooting & services etc. show less

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  Veeras Infotek Private Limited

  Sept 2009 - May 2011

  Junior- technical engineer

  installation, configuration, maintenance of mcafee server epo 4.x and mcafee virus scan enterprise 8.x.configure the policies for server and client from mcafee epolicy orchestrator server. maintaining the dat updates in the server & initializing the updates to all managed client. manually updating the dat to the unmanaged clients.installing the symantec endpoint protection suite 11.0 & small business suite 12 and configuring the policies as customer requirement.troubleshooting the problems and submitting non-detected malwares to the respective team and resolving the issues.installing, configuring and troubleshooting the kaspersky, ca total defense antivirus including the server and clients & activating the licenses.implementing software and hardware fault tolerance techniques and troubleshooting the issue with documenting the records.monitoring and troubleshooting the security related queries / problems in customer/ client environment.designing the installation, configuration the policies in technical documents.follow-ups with mails for client related problems and exalted the virus issue in the client places.daily/weekly visiting to the client places and solves the client’s related problems and installation for the latest update for the antivirus and the servers show less

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  IBM

  May 2011 - Oct 2014

  Security delivery specialist

  monitoring the trend micro application installed in client location in all around the world.maintaining the pattern compliance level is high & initializing the pattern update to the all managed clients from the servers.handling all kind priority incidents tickets and analyzing the issue and taking appropriate action within sla.working on service requests, changes & problems related to the trend micro applications.member of gdf pool as blue & able to work as dispatcher & assigning the work as per their skillsets.responsible for providing 24 x 7 internet security surveillance.handles the tasks of diagnosing and resolving technical problems in internal resources.plans as well as prepares detailed practices and procedures on various technical processes designs and configures network security and enterprise network monitoring. identifies and tests vulnerabilities as well as conducts research in areas of information system and network security analyses security incidents as well as liaise with customers on security instructions show less

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  Cognizant

  Nov 2014 - May 2016

  It security consultant

  working as information security consultant. - analyse systems requirements, develop and implement information security development plans, policies and procedures,and provide advice on a wide range of information systems issues- discuss with clients to identify the requirements,conduct business and technical studies, design, develop, integrate and implement information systems business solutions.- provide an advice on information security strategy, policies, management, service delivery- develop and implement policies and procedures throughout the support to maximize the efficiency, effectiveness and overall quality of information systems and the support for it- conduct independent reviews to assess quality assurance practices, risk mitigation and compliance assurance. audit the technical, physical and administrative controls of information security systems- created backup policy and disaster recovery plan. - recruit and manage teams of information systems personnel to design, develop, implement, operate and administer security products from different vendors- quickly analyse a complex problem and provide solutions with in the sla show less

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  VMware

  May 2016 - now

  lead efforts within vmware's infosec division to spearhead initiatives and oversee the security infrastructure for endpoints, workloads, virtual machines (vms), cloud-based, and containerized environments. cultivate collaborative partnerships with soc analysts, incident response teams, threat hunters, and various teams within infosec, it, engineering, and r&d departments.