
Rehan Goonetilleke
Manager

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About me
District Manager at SmartStop Self Storage
Education

St Anthony's College
1982 - 1986General Studies Business Administration and Management, GeneralActivities and Societies: Cricket team, Swimming Team & debate Team.

St Peter's College
1976 - 1982Activities and Societies: Cricket, Swimming, Basketball
Experience

Public Storage
May 1999 - Sept 2005ManagerResponsible for the sales and marketing, keeping the facility rented at optimum levels effectively utilizing advertising, promotional and customer relation skills as approved by management.Rent space, actively sells and maintains supplies of merchandise. Provides outstanding customer service including assessing and resolving customer problems and professionally handling telephone and walk-in inquiries. Visually inspects the facility daily, observe and respond promptly to any situation.General management of the office including but not limited to opening and closing the office on time each day. Maintains all required tenant documentation in a neat and orderly manor as directed by management. Controls delinquencies through telephone contact and letters on a scheduled basis including sending out monthly invoices Maintaining accuracy of the Petty Cash, make daily bank deposits and preparing daily, weekly and monthly reports as required by management. Assist in preparing units for auction, vacate as prescribed by law and approved by management.Maintains a neat, clean, safe and secure facility including minor maintenance and daily lock checks. Notifies their direct District Manager of all maintenance items that require attention in a timely manner.Effectively communicates with management and fellow employees. Reports directly to District Manager. Show less

R.M.I.G Corp
Mar 2003 - Mar 2024Ceo/president•Formulating and implementing the strategic plan that guides the direction of the business.•Forming, staffing, guiding, leading, and managing an organization sufficient to accomplish the president's responsibilities and the strategic plan of the business.•Overseeing the complete operation of an organization in accordance with the direction established in the strategic plans.•Evaluating the success of the organization.•Maintaining awareness of both the external and internal competitive landscape, opportunities for expansion, customers, markets, new industry developments and standards, and so forth. Show less

XYZ Storage
Sept 2005 - Aug 2018Sr.Manager of OperationsImprove the operational systems, processes and policies in support of organizations mission -- specifically, support better management reporting, information flow and management, business process and organizational planning. Manage and increase the effectiveness and efficiency of Support Services (HR, IT and Finance), through improvements to each function as well as coordination and communication between support and business functions. Play a significant role in long-term planning, including an initiative geared toward operational excellence. Oversee overall financial management, planning, systems and controls. Management of agency budget in coordination with the Executive Director. Development of individual program budgets Invoicing to funding sources, including calculation of completed units of service. Payroll management, including tabulation of accrued employee benefits. Disbursement of checks for agency expenses. Organization of fiscal documents. Regular meetings with Executive Director around fiscal planning. Supervise and coach office manager on a weekly basis. Direct annual budgeting and planning process for the organization's annual budget with ED Develop and manage annual budget Oversee monthly and quarterly assessments and forecasts of organization's financial performance against budget, financial and operational goals. Oversee short and long-term financial and managerial reporting. Managing day to day processing of accounts receivable and payable using QuickBooks, producing reports as requested. Reconciling monthly activity, generating year-end reports, and fulfilling tax related requirements. Show less

Green Storage
Nov 2018 - Dec 2020Director Of Operations
SmartStop Self Storage
Feb 2021 - nowDistrict Manager
Licenses & Certifications

Working effectively with your clients and colleagues to get it done
Dec 2014
Sales Refresher & Handling Complaints.
INN-PROJan 2017- View certificate

Human Resources: Handling Workplace Bullying (2016)
LinkedInFeb 2021 - View certificate

How to Create a Perfect Elevator Pitch
LinkedInFeb 2021 - View certificate

Retail Sales Management
LinkedInFeb 2021 - View certificate

Sales Foundations
LinkedInFeb 2021 - View certificate

Managing Employee Performance Problems
LinkedInMar 2021 - View certificate

Customer Service: Preventing Turnover
LinkedInFeb 2021 - View certificate

Leadership Fundamentals
LinkedInFeb 2021 
Structured learning hours.
PM-EXPO for Condominium Associations and HOADec 2014
Honors & Awards
- Awarded to Rehan GoonetillekeSelf Storage Manager Smartstop May 2022 software certification
- Awarded to Rehan GoonetillekeSSM software self storage management Jul 2018 Storage software
- Awarded to Rehan GoonetillekeEmergency First Aid With Cpr A+AED ST.John Ambulance. Sep 2012
- Awarded to Rehan GoonetillekeMSC self storage systems Msc Apr 2011
- Awarded to Rehan GoonetillekeManagement 101 - Jun 2006
- Awarded to Rehan GoonetillekeDimico Self storage Systems Domico Sep 2005
Volunteer Experience
President
Issued by JPAA on Jan 2003
Associated with Rehan Goonetilleke
Languages
- enEnglish,
- siSinhala
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