Michelle Stiven

Michelle Stiven

Hostess

Followers of Michelle Stiven64 followers
location of Michelle StivenCalgary, Alberta, Canada

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  • Timeline

  • About me

    Guest Services Manager at Sandman Hotel Group

  • Education

    • Southern Alberta Institute of Technology

      2012 - 2014
      Hospitality Administration/Management
  • Experience

    • Denny's

      May 2011 - Jan 2012
      Hostess
    • Denny's

      Jan 2012 - Jan 2013
      Hostess
    • Sandman Hotel Group

      Jan 2013 - now

      My position as the Guest Service Manager is teach, guide and direct my co-workers in the work environment. I am also to ensure that all guests have a comfortable stay and to accommodate all their requests to the best of my availability as well as to resolve any guest relations matters to the best of my ability. Along with the duty of a Guest Service Manager, I am also the Health and Safety Chairman, where I am in charge of organizing monthly Health and Safety Meetings and to also make sure all public areas are clear of any health and safety hazards. Not only do I monitor the public areas I also do inspections in staff areas; offices, staff room, laundry and maintenance areas, and guest rooms as well. Mostrar menos

      • Guest Services Manager

        Jul 2018 - now
      • Guest Services Manager

        Jan 2013 - Jul 2018
      • Guest Service Agent

        Jan 2013 - Oct 2014
    • Subway

      Feb 2018 - Jun 2018
      Sandwich Artist

      Part time position,

  • Licenses & Certifications

    • Employee Of The Year 2016

      Jan 2016
    • Standard First Aid

      Sept 2016
    • Guest Satisfaction

      Sandman Hotel Group