Blake Uhler

Experience

• 

  United States Marine Corps

  Jan 2013 - Jan 2021

  Company Training Chief

  ChiefDuring this time, I excelled at managing calendar and FY training requirements for 110 Marines. Notably, I single-handedly developed and implemented comprehensive training plans and schedules for Alpha company, working closely with leadership to identify training needs and priorities and ensure safe, effective activities while serving as an instructor for various modules/courses and mentor to junior Marines.

• 

  Jacobs

  Jan 2021 - Jan 2024

  I was responsible for installing and configuring application and operation system software and upgrades while supporting multiple device configurations, migrating data to new machines, and maintaining telecommunications systems and equipment. I also took ownership of installing, terminating, testing, and troubleshooting cable/fiber, configuring, optimizing, and monitoring operating system software/hardware, and maintaining VTC endpoints.-Experienced in troubleshooting and installing National Secure Telephone System (NSTS) and Voice over IP (VOIP) phones.-Troubleshot and repaired hardware and network connectivity issues, analyzed and resolved system hardware, software, and networking problems, and addressed LAN/WAN performance and connectivity issues, notably documenting troubleshooting steps to create end-user guides.-Provided exceptional service to 400 end users across multiple buildings and remote locations, utilizing customer service and technical support skills while managing hardware and software needs under tight deadlines.-Leveraged system administration experience and SOCOM standards compliance to manage workstations using Microsoft Endpoint Configuration Manager (MECM).-Conducted cleanups of existing hardware and legacy systems, imparting high-level attention to detail by eliminating clutter and old devices to create an orderly work environment.-Effectively explained and developed solutions for users and managing to meet individual and team requirements.-Created and managed user and computer accounts across MARSOC local and OConus, highlighting proficiency in account management and network administration. Show less During this tenure, I successfully maintained, analyzed, and troubleshot computer systems, hardware, software, computer peripherals, and AV equipment while aiding employees via remote, phone, and in-person access. As Data SME, I imparted extensive experience with desktop hardware, software applications, operating systems, and network connectivity to ensure seamless IT operations across the organization.-Demonstrated effective asset management during this tenure, underscored by maintaining, tracking, analyzing, troubleshooting, and repairing over 264 classroom computers and tablets valued at over $528K, along with all MRTC staff computers.-Maximized use of computer resources by repairing and maintaining multiple printers while managing additional parts worth $70K.-Configured desktops, laptops, KVMs, and other peripherals, ensuring swift software installation, patches, and upgrades.-Sustained a strong reputation as an elite problem solver, illustrated by troubleshooting hardware, software, and networking issues, including LAN and WAN systems.-Knowledgeable with AV/VTC systems, supporting 17 classrooms with 670 seats and 3 conferencerooms running AMX and Creston systems.-Leveraged knowledge in military communication devices to handle HV, VHF, and Satcom. Show less I was responsible for the daily operation and maintenance of active directories, including creating and adding users and devices. I imparted extensive experience with desktop hardware, software applications, operating systems, and network connectivity while maximizing computing resources.-Maintained customer satisfaction through quick response and resolution to hardware and network connectivity issues.-Sustained relationships with hardware/software vendors to verify product delivery and ensure installation of new equipment.-Installed, configured, and maintained desktop/laptop PCs, mobile devices, and peripherals, including printers and secure phones over POTs and VOIP.-Managed software installations, upgrades, and licensing, performed data migrations, and maintained detailed documentation of hardware inventory.-Troubleshot and resolved hardware/software issues, analyzed systems for standardization and recommended improvements. Show less

  • IT Specialist, SITEC II

    Jan 2022 - Jan 2024

  • Data SME-OASIS

    Jan 2022 - Jan 2022

  • PC Technician, SITEC II

    Jan 2021 - Jan 2022
• 

  Peraton

  Jan 2024 - now

  IT Specialist, SITEC III

  In this role, I provide critical support for 400 end users and 1000 systems, leveraging skills in installation, tuning, testing, operating, monitoring, upgrading, patching, break/fix, defense, and management of LAN and WAN routing and switching infrastructure hardware/software to ensure optimal network performance. Additionally, I provide full lifecycle support for network infrastructure, ensuring planning, designing, engineering, configuring, operating, maintaining, defending, troubleshooting, and repairing LAN and WAN services.-Leads the installation, configuration, and maintenance of desktop and laptop PCs, mobile devices, and peripherals — this included 127 Dell Towers valued at $3.75M for mission support, training, remote learning, and classroom use.-Verified and issued 230+ end-user accounts, identified PXE Imaging issues, and instructed Sr. System Engineers on missing patches.-Recommends practical courses of action for various systems and to return impacted systems to full operational status, notably instructing management away from ordering 120 wrong computers, ultimately saving $480,000.-Provides comprehensive VTC MCU services, including installation, configuration, integration, testing, maintenance, and operation.-Ensures seamless transitions for end users, underscored by installing and configuring application and operating software, supporting multiple device configurations, including personal devices, andmigrating data to new equipment.-Establishes VTC connectivity to other locations and documents any failures discovered during testing, delivering detailed reports with commendations to the appropriate Government entity.-Takes ownership of planning, installing, configuring, operating, maintaining, defending, managing, repairing, and updating VTC components, including performing software updates, account management, and conference scheduling.- Show less