C Kane

Experience

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  The Financial Services Authority

  Jan 1992 - Jan 1993

  Concession Manager Topshop

  Southampton

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  MFI UK LTD

  Dec 1999 - May 2007

  • General Store Manager

    Oct 2005 - May 2007

  • Area Training & Development Manager

    May 2003 - Oct 2005

  • Branch Sales Manager

    Sept 2000 - May 2003

  • Branch Admin Manager

    Dec 1999 - Sept 2000
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  Ecolab

  Jun 2009 - May 2010

  Account Executive

  A temporarily sales role, whilst I explored opportunities after living in Spain for 3 years.

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  First Data Corporation

  Mar 2010 - Aug 2012

  Business Manager

  Professional Business Manager for First Data, providing a secure, reliable and fast card processing solution to suit the individual needs of all business sectors. Although I specialise in the high risk business market, I also work with SME to large corporate businesses in all sectors, offering a bespoke solution for any business with a requirement for card processing. Providing a merchant/card processing solution to any size of business from small card turnover to businesses processing in excess of 1 billion sterling.Ensuring each business/merchant has a supportive card processing solution to suit their individual business needs.Experienced in card processing solutions from PDQ's, Virtual Terminals and E Commerce packages.A good relationship working with PSP providers.100% self generated leads. Show less

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  Barclaycard

  Aug 2012 - Dec 2017

  Strategic Account Manager

  Strategic Relationship Manager for Barclaycard payment acceptance. Supporting a portfolio of Large and Strategic Gaming Clients in the Ecomm and International space. Providing a safe, secure, fast and reliable payment acceptance channel.

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  Elavon, Inc.

  Jan 2018 - May 2019

  International Relationship Director

  Managing a portfolio of Large International clients, supporting their card payment platform and OMNI channel. Adding value and new insights to my clients. Working with a tier 1 international portfolio of clients in retail, fuel and entertainment. My clients needs and requirements vary considerably, due to the cross section of verticals and locations/regions they operate in. With so many industry changes during 2018/19 with PSD2, payment initiation services through open banking and the drive in the industry for real time and faster payments has brought both opportunities & challenges/disruption that I have been working hard to support my clients with. Show less

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  Global Blue

  Sept 2019 - Jun 2020

  Strategic Partnership Manager

  My role was made redundant due to the impact of Covid. Responsible for the Partner relationships in Global Blue, supporting POS vendors, PSP’s, Acquirers and gateways, OTA’s and all the major card schemes. Whilst supporting my existing portfolio I also have the responsibility of targeting potential new partners, building out a more extensive proposition/offering to the 75% of merchants we work with globally today. I work alongside the technical teams, co-ordinating the help and support needed to offer our merchants a fully integrated payments solutions, maintaining business contracts and working on new contracts and tenders. Show less

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  SafeCharge

  Jul 2020 - Feb 2021

  Senior Client Relationship Manager
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  Worldpay

  Mar 2021 - Dec 2023

  Senior Business Relationship Manager

  Leading a successful team within the Gaming and Trading vertical - supporting enterprise key accounts. Responsible for leading the individual client teams to deliver on success by growing out the existing merchant book of both Gambling and Forex merchants. Driving retention and revenue within each account I was responsible for alongside my key account team. A strong leader and mentor within the business, collaboratively supporting the wider exec stakeholders, reporting on my portfolio pipeline and P&L Show less

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  Trust Payments

  Dec 2023 - Aug 2024

  Director of Customer Excellence

  Leading 3x successful teams within the Customer Centric team of Key Account Managers, Customer Success Managers and the Sales Support team. I have 3x Leaders reporting directly into me, with a wider team of 21 colleagues. As the Director of Customer Excellence I manage a multi-billion pound portfolio of existing merchants from SME's to Large Corporate Merchants within high risk verticals including Gambling, Forex and Crypto as well as Travel, Hospitality & Retail. I am responsible for ensuring my team deliver on challenging targets to cross sell and up sell a strong pipeline as well as focusing on client retention and delivering on great customer experience. I work closely with our Executive Stakeholders to keep them well informed on the success of the team as well as delivering on planning and implementing strategy changes to improve revenue and growth in my business area. Show less

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  OKTO

  Nov 2024 - now

  Senior Account Director

  Head of Account Management. Responsible for the Tier one Gambling Relationships for OKTO reporting directly into the CCO