Olga Szekrenyes

Experience

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  N/a

  Nov 2014 - Feb 2018

  Private Personal Care Assistant

  -Gaining high level of organisational, interpersonal and special needs skills-Flexibility, reliability and ability to work well under pressure

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  Wait For You Ltd

  Nov 2014 - Feb 2015

  Waitress

  -Waitressing at hotel events

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  Cpm

  Nov 2014 - Mar 2015

  Sampling Assistant at ASDA

  - Sampling various products in store

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  British Red Cross

  Aug 2017 - Nov 2017

  Community Connector Volunteer

  - Received training on psycho-social support, listening skills, safeguarding adults and young people, first aid, and treating people with dignity- Working independently in a new project to tackle loneliness, visiting an elderly woman encouraging her to meet new people and join social activities

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  Victim Support Scotland

  Oct 2017 - Dec 2018

  Victim Support Volunteer

  -Providing emotional and practical support to people affected by crime

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  Morrisons

  Dec 2018 - May 2019

  Cashier

  -Providing excellent customer service working in a fast-paced environment with accuracy, attention to detail and building rapport with customers

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  HM Revenue & Customs

  May 2019 - Dec 2021

  Customer Service Consultant

  -Dealing with queries on the phone and through web chat for Tax Credits and Employer Helpline customers-Processing online updates and written correspondence -Operating multiple computer systems, updating and analysing computer records, debt management-Strong skills gained, such as verbal and written communication, multi-tasking, problem-solving, time management, organisation, decision-making, adaptability, resilience, teamwork and interpersonal skills-High-Performance Award achieved for excellent service-Completed Level 3 City and Guilds Operational Delivery apprenticeship with outstanding results, strong contribution to my work team’s Customer Service Champion award Show less

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  The College of Animal Welfare & CAW Business School

  Sept 2022 - Mar 2024

  Academic Administrator

  -Providing outstanding administrative support-Processing a wide range of academic documents, overseeing, analysing and updating various progress trackers, report writing and minutes taking with accuracy-Dedicated student guidance, support, safeguarding in-person and online-Exam invigilation, absence monitoring-Enthusiastic contribution to an inclusive organisation as an Equality, Diversity and Inclusion team member-High-level organisation skills developed through meeting coordination, timetabling, room bookings, planning and assistance to various events, managing a wide range of office duties as well as health and safety tasks Show less

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  School of Divinity at New College

  Mar 2024 - now

  Learning and Teaching Administrator