
Christopher Bond

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About me
Innovative Operations Coach | Driving Performance Excellence in E-Commerce, Manufacturing, and Logistics
Education

Bethel University
2005 - 2010Bachelor BusinessCoursework was comprised of finance, Human Resources, workplace relations, economics, marketing, team dynamics and other business and management courses.

Northeast High School
1997 - 2000High School Diploma
Bethel University, College of Professional Studies
2005 - 2010Bachelor's degree Business Administration and Management, General
Miller-Motte Technical College-Clarksville
2001 - 2003Associate's degree Computer Science
Experience

Electrolux
Jun 2007 - Aug 2013~Manufacturing Operations: Set up and managed all stages of a 300-ton press for the production of various items and products, ensuring compliance with company policies and procedures.~Quality Assurance: Conducted manual runs to verify the quality of the press process, taking corrective action as needed to maintain production standards.~Technical Expertise: Programmed production stages into computerized systems and monitored the automated run for each product to ensure accuracy and efficiency.~Product Handling: Inspected final products, boxed, and labeled them for seamless transition to the next production stage.~Process Improvement: Maintained a focus on quality and efficiency to support overall manufacturing goals. Show less ~Manufacturing Operations: Oversaw safety, quality, cost control, and cross-training for a designated section of the assembly line, ensuring adherence to policies and procedures.~Process Improvement: Redesigned multiple areas of the assembly line to enhance operational efficiency, leading to measurable performance gains.~Quality Assurance: Increased product quality by 10% while simultaneously reducing scrap rates by 15% through targeted improvements and team collaboration.~Leadership & Motivation: Fostered a high-performing team culture, driving recognition as the best-performing area in the company for safety, quality, and cost metrics.~Problem Solving: Identified and resolved bottlenecks to streamline production and meet organizational goals. Show less ~Leadership & Team Management: Led a team of 16 members, fostering a collaborative and team-oriented work environment to meet production goals.~Cross-Training & Skill Development: Gained expertise in all sections of the assembly line through cross-training, ensuring operational flexibility and coverage during staff shortages.~Supervisory Responsibilities: Trained in supervisory duties to effectively manage team operations and ensure seamless workflow during supervisor absences.~Problem Solving: Resolved production challenges and improved team performance by addressing issues promptly and implementing effective solutions. Show less
Press Operator
Apr 2011 - Aug 2013Production Supervisor
Jun 2009 - Apr 2011Assembly Line Technician
Jun 2007 - May 2009

Walmart Distribution Center
Aug 2013 - Mar 2017~Supply Chain Management: Managed warehouse freight by accurately placing pallets into the correct slots, ensuring seamless inventory organization and flow.~Warehouse Management: Maintained quality by verifying that pallets were placed in designated positions, achieving a consistent performance rate of 100% accuracy.~Performance Metrics: Regularly exceeded performance goals, achieving 120% efficiency by completing an average of 480 moves per 10-hour shift, surpassing the standard of 400 moves.~Team Collaboration: Contributed to a team-oriented environment, fostering effective communication and collaboration to achieve daily operational goals.~Problem Solving: Identified and resolved placement discrepancies, ensuring optimal warehouse functionality and minimizing delays. Show less ~Supply Chain Management: Ensured efficient and accurate pulling of items in a high-paced production environment, achieving 100% accuracy.~Performance Management: Consistently maintained an average rate of 435–520 items per hour, resulting in 4,350–5,200 items picked per 10-hour shift, depending on the module.~Team Collaboration: Assisted in team responsibilities, including putting away stray freight and managing labels for quality assurance and operational efficiency.~Quality Control: Supported adherence to quality standards by ensuring proper handling of freight and label accuracy. Show less
Lift driver
Mar 2015 - Mar 2017Order Filler
Aug 2013 - Mar 2015

Hankook Tire America Corp.
Mar 2017 - May 2018Tire Testing Operator (Quality Assurance)~Conducted comprehensive quality assurance testing on completed and cured tires, ensuring compliance with manufacturing and safety standards.~Performed various tests, including dimension analysis, bead unseat testing, puncture resistance, speed testing, endurance testing, and aging assessments to verify product durability and reliability.~Trained and mentored new hires, providing hands-on instruction to ensure adherence to testing protocols and quality benchmarks.~Collaborated with cross-functional teams to identify defects, implement corrective actions, and continuously improve testing processes. Show less

LG Electronics
May 2018 - Jul 2020~Directed manufacturing operations with a focus on safety, quality, and achieving daily, weekly, and monthly production goals for a team of 60 team members.~Managed line leads to ensure adherence to safety protocols, production specifications, and company policies and procedures.~Monitored and analyzed production output, identifying inefficiencies and implementing process improvements to enhance workflow.~Conducted audits of time cards and submitted detailed reports on employee progression and performance metrics.~Performed line balancing and tact time studies to optimize operational efficiency and address workflow bottlenecks.~Provided coaching and mentorship to a diverse employee population, fostering a culture of growth and collaboration.~Applied lean tools, including 5S and 7 Wastes, to drive continuous improvement initiatives.~Ensured high-quality standards and customer satisfaction, serving as the last point of contact for finished products before delivery.Key Achievements:Successfully reduced bottlenecks and improved workflow processes, consistently achieving daily and monthly production goals. Show less ~Ensured the highest quality standards for each washing machine by emphasizing the importance of every step in the production process.~Managed and equipped associates with the tools and knowledge to perform their tasks efficiently and safely, prioritizing quality while reducing costs through first-time-right execution.~Placed and trained new hires, leveraging their prior work experience to position them for success and productivity.~Balanced workloads across the assembly line by splitting tasks based on tact time, ensuring smooth operations and equitable distribution of responsibilities.~Oversaw and maintained critical machinery, including the Enami press, caulking machine, 180-degree machine, drum assembly transfer machine, unit transfer machine, and stretch hood machine.~Utilized GMES to monitor production metrics, analyze downtime, track rejections, and uphold quality standards.Key Achievements:~Successfully launched the new top-load washing machine assembly line in 2018 and developed comprehensive work instructions to ensure accurate and efficient assembly. Show less
Section Leader (Supervisor)
Jun 2019 - Jul 2020Line Lead (Supervisor)
May 2018 - May 2019

Lowe's Companies, Inc.
Aug 2020 - nowOperations Coach~Directed Supply Chain, Logistics, and Performance Management functions while collaborating with Building and Transportation departments to address and resolve issues efficiently.~Escalated problems and implemented solutions to ensure adherence to policies and procedures for team members.~Spearheaded process improvements and optimized warehouse management systems to enhance operational effectiveness.~Promoted a culture of safety both on and off the job.~Prepared and completed incident reports for team member injuries and in-house damages.~Monitored team member performance, ensuring tasks were completed accurately and within KPI standards of 35 UPH.~Consistently achieved or exceeded KPIs for safety (0 incidents), performance (35 UPH), and budgeted labor hours.~Improved hazmat labeling accuracy by training team members to reduce error rates and minimize fines.~Mentored performance instructors, fostering career growth and leadership skills, while supporting team members with LOA/FMLA submissions, PTO requests, and annual reviews.~Strategically planned daily team assignments based on headcount, ensuring objectives were met and communicated effectively.~Partnered with the aged order team to meet SLA commitments by resolving delays and maintaining a 24-hour order turnaround.Key Achievements:~Volunteered to lead hazmat label auditing, reducing error rates from 8% daily to under 2% daily through improved training and oversight.~Selected to lead and enhance the aged order process, contributing to improved SLA adherence by proposing innovative tools and strategies.~Collaborated on a panel to develop new communication tools for goal tracking and KPI reporting, resulting in streamlined processes and better operational visibility. Show less
Licenses & Certifications

Operations Management
Cornell UniversityDec 2023
Operations Management
Cornell UniversityDec 2023- View certificate

Leadership Foundations: Leadership Styles and Models
LinkedInJul 2020 
Operations Management
Cornell UniversityNov 2023- View certificate

Enhancing Your Productivity
LinkedInMay 2020 - View certificate

Improving Your Focus
LinkedInMay 2020 - View certificate

Time Management Fundamentals
LinkedInMay 2020
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