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Monica Zwissler

Monica Zwissler

Tour Guide

Followers of Monica Zwissler309 followers
location of Monica ZwisslerSan Diego County, California, United States

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  • Timeline

  • About me

    Software Engineer

  • Education

    • San Francisco State University

      2010 - 2014
      Bachelor's of Science B.S. Biology, General

      Activities and Societies: Triathlon and Cycling President 2013-2014 I pursued a degree in Biology. Took several core biology classes and excelled especially in Math and Lab work. I also was the president of the Triathlon and Cycling Club where I organized team meetings, practices, and races.

    • Lambda School

      2020 - 2021
      Full Stack Web Development

    • Wake Technical Community College

      -
      BioWork Certification Course April 2016

  • Experience

    • La Jolla Kayak

      May 2011 - Aug 2013
      Tour Guide

      • Learned facts about the La Jolla Ecological Reserve and educated guests and tourists about the wildlife and surroundings while facilitating an ocean kayak excursion launching from the beach and touring cliffs, caves, and kelp forests during a two hour tour.

    • Nike

      Aug 2012 - Jan 2013
      Customer Service

    • Active Sports Acquisition Inc.

      Aug 2013 - Oct 2014
      Service Advisor

      • Membership sales and pipeline management. Conducted maintenance on customer accounts.• Completed paperwork and accepting monetary transactions. Ensured safety and compliance.

    • The North Face

      Nov 2014 - Jun 2015
      Sales Associate

      • Utilized my understanding and experience of outdoor recreational product benefits to match customer needs with best product fit. • Provided post sales customer service and support.

    • First Tennessee Bank

      Mar 2015 - Mar 2016
      Universal Banker and Operational Lead

      • Customer support, vault teller, product sales, branch audits and other operational and compliance support.

    • Museum of Life and Science

      Aug 2015 - Jan 2017
      Assistant Manager of Rentals and Events

      • Negotiated contracts and facilitated communications between clients, museum facilities department, and event staff. • Created, presented, and sold innovative packages to boost sales. • Hired, trained, and managed a team of 3-8 staff. Assigned responsibilities and ensured successful events.

    • San Diego Zoo Global

      Jan 2017 - Sept 2021
      Operations Coordinator

      • Managed 600+ volunteers at my location, 2,000+ organization-wide.• Developed and led training programs for over 1,000 individuals.• Created strategic development programs to coach and onboard new trainees.• Accelerated the return of the volunteer program by moving the entire 3-month in-person training program entirely online in less than 6 weeks. • Responsible for managing 2 leadership teams, assigning projects, and defining SOPs.

    • Einstellung Labs

      Apr 2018 - Sept 2021
      Digital Marketing Consultant

      • Maintained and improved website, and facilitated marketing outreach by delivering monthly newsletter communications.• Ensured projects are delivered on-time and within budget.

    • Sweetgreen

      Jul 2021 - now

      • Software Engineer

        Feb 2023 - now

      • Associate Software Engineer

        Nov 2021 - Mar 2023

      • Software Engineer Internship

        Jul 2021 - Nov 2021

  • Licenses & Certifications

    • Full-Stack Web Development + Technical Interviewing

      Lambda School
      Jun 2021
      View certificate certificate

  • Volunteer Experience

    • Children's Emergency Department Aid

      Issued by WakeMed on Aug 2016
      WakeMedAssociated with Monica Zwissler

    • Vetting Coordinator

      Issued by The Animal Pad on Jul 2020
      The Animal PadAssociated with Monica Zwissler