Anthony Perez

Experience

• 

  Meijer

  Jan 2006 - Jan 2010

  • Ensured a positive company image by providing courteous, friendly, and efficient service to customers and team members.• I was responsible for staffing, selection and hiring to achieve staffing needs.• Promoted succession planning by providing career paths, identifying development needs for team members, and being involved with and accountable for promotion decisions.• Documented and applied disciplinary actions and makes recommendations concerning discharge.• I was responsible for P&L, achieving sales and maintaining shrink for the department.• Modeled exceptional & consistent customer service.• Communicated the company Initiative in all team meetings and conversations.• Mentored and coached team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards.• Ensured the team is thoroughly trained in all aspects of their job duty's and have completed all required training.• Spent majority of my time within the store communicating with customers and team members to ensure exceptional service is being delivered. Show less

  • General Merchandise Team Leader

    Jan 2007 - Jan 2010

  • Inventory Coordinator

    Jan 2006 - Jan 2007
• 

  RadioShack

  Jan 2010 - Jan 2014

  • Managed employee weekly schedules and created monthly sales performance goals to achieve business gains.• Hired and developed a team of effective Sales Associates to embody goal driven performance, while maintaining company standards for the best customer experience.• Led a team to meet or exceeded sales goals for the store while identifying ways to manage and control store expenses.• Coached associates in building relationships with customers and understanding their needs.• Drove operational efficiencies to help minimize risk and protect the stores business assets.• Managed store budgets by tracking daily sales, scheduling, utilities, and inventory.• Documented incoming/outgoing inventory while keeping stock to minimize company loss.• Delivered financial reports based on key performance indicators to determine operation efficiency. • Responsible for maintaining the store and their customers mobile devices, such as installing and updating programs, integrating data between devices, and on-the-spot troubleshooting.• Assisted customers with billing and account inquiries. Show less • Partnered with Store Manager to lead store team with unparalleled store experience that improved customer loyalty and strengthened the companies’ brand.• Motivated the sales team to meet or exceed key performance objectives that included service and repair metrics, sales and customer satisfaction goals and store compliance/audits.• Provided continuous feedback and coaching to improve individual and store performance. • Delivered operational and merchandising excellence that complied with all operational policies and procedures. Show less

  • Store Manager

    Jun 2010 - Jan 2014

  • Assistant Manager

    Jan 2010 - Jun 2010
• 

  T-Mobile

  Jan 2014 - Jan 2016

  Store Manager

  • Managed employee weekly schedules and created monthly sales performance goals to achieve business gains.• Hired and developed a team of effective Sales Associates to embody goal driven performance, while maintaining company standards for the best customer experience.• Led a team to meet or exceeded sales goals for the store while identifying ways to manage and control store expenses.• Coached associates in building relationships with customers and understanding their needs.• Drove operational efficiencies to help minimize risk and protect the stores business assets.• Managed store budgets by tracking daily sales, scheduling, utilities, and inventory.• Documented incoming/outgoing inventory while keeping stock to minimize company loss.• Delivered financial reports based on key performance indicators to determine operation efficiency. • Responsible for maintaining the store and their customers mobile devices, such as installing and updating programs, integrating data between devices, and on-the-spot troubleshooting.• Assisted customers with billing and account inquiries. Show less

• 

  Sprint

  Jan 2016 - Jan 2018

  Store Manager

  • Managed employee weekly schedules and created monthly sales performance goals to achieve business gains.• Hired and developed a team of effective Sales Associates to embody goal driven performance, while maintaining company standards for the best customer experience.• Led a team to meet or exceeded sales goals for the store while identifying ways to manage and control store expenses.• Coached associates in building relationships with customers and understanding their needs.• Drove operational efficiencies to help minimize risk and protect the stores business assets.• Managed store budgets by tracking daily sales, scheduling, utilities, and inventory.• Documented incoming/outgoing inventory while keeping stock to minimize company loss.• Delivered financial reports based on key performance indicators to determine operation efficiency. • Responsible for maintaining the store and their customers mobile devices, such as installing and updating programs, integrating data between devices, and on-the-spot troubleshooting.• Assisted customers with billing and account inquiries. Show less

• 

  The Shelby Group

  May 2018 - Oct 2019

  Procurement Operations Specialist

  • Developed standard processes, documents, and best practices to successfully lead four clients through several software upgrades user testing, and maintenance. • Answer ad-hoc questions to troubleshoot end user common issues, and provide solutions that would follow best practices.• Hosted over 100 webinar training sessions to acclimate client supplier contacts with new AP processes and highlighted benefits for payment. • Gathered data to enable client suppliers into new eProcurement platforms to minimize manual processing costs for both parties. • Worked with clients to provide a personalized consulting experience by listening, gathering requirements, and making adjustments based on identified business processes. Show less

• 

  Insight

  Oct 2019 - Aug 2020

  Buyer

  • Procured and processed orders to support Insight’s operations and order fulfillment. Working on operational issues with suppliers, providing strong client service, and maintaining data accuracy within SAP. • Facilitate negotiation with suppliers as needed for product cost avoidance and savings on freight costs. • Purchase order execution inclusive of vendor drop ship orders and processing of goods receipt (GR). • Provide support for general sales and vendor requests including lead-time, pricing, and cost. • Provide support between internal AP department and vendors to approve or deny pricing discrepancies to reconcile invoice variances.• Proactive Management of data integration, backlog, shipment errors, reconciliation (AP).• Management of data integrity across area of responsibility & reporting system/data integrity issue. Show less

• 

  HALO Branded Solutions

  Jun 2021 - now

  Buyer