Joseph Legato

Experience

• 

  Northwood University

  Jan 2008 - May 2008

  Office Assistant
• 

  Bill and Rod's Appliance Inc.

  May 2008 - now

  Ensure daily operations are smooth and always working to improve performance and output. Examine and evaluate processes in order create finer tuned work flow. Conversations with each team member daily, if possible, to keep my fingers on the pulse of the business. I report this information to the President and Vice President. Advise on advertising campaigns and study analytics to find what is effective and what needs to change. Participate in a weekly video series called "Beers With Bill & Rod's" where we reach multi-generational audences by reviewing a beer and a product from our store.Work with managers to provide training for our team members for the respective divisions. Also, we organize cross training to allow team members to be multifaceted and have opportunity to change divisions when openings become available. Show less Lead the team of managers (product sales, parts sales, appliance service, and office staff) as we have grown to have different divisions within our company. Add new growth centers by adding new product offerings. Those include new appliance brands, outdoor grills and mattresses.Implement new advertising campaigns as delivery mechanisms change. This includes increased social media presence and digital video experiences through cable providers.Administer formal employee evaluations, create goals and action plans with employees to help them better preform.Provide product training and job specific training to team members. Show less

  • Owner, CEO, President

    Apr 2022 - now

  • Chief Operating Officer

    May 2017 - Apr 2022

  • General Manager

    May 2009 - May 2017

  • Manager Sales

    May 2008 - May 2009