Grace Olson, CPA

Experience

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  Schmitz's Economart

  Jul 2016 - Oct 2019

  Cashier Manager

  I worked at the Customer Courtesy Counter as a Cashier Manager. When needed, I would take upon other tasks when store managers were preoccupied. Daily tasks included: - Trained 1-2 cashiers weekly to proficiently use company software- Monitored and participated in customer service practices to ensure customer satisfaction- Handled currency with accuracy to carry out standard business of a busy grocery store

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  Banana Abstract, Inc.

  Aug 2018 - Dec 2023

  Office Assistant

  I worked alongside three state-licensed notaries and escrow professionals. Daily tasks include:- Answer calls and emails regarding customer transactions to solve problems and guarantee customer satisfaction- Research county records, assemble new requests, and balance company bank accounts to meet weekly deadlines- Type and proof commitments and final policies in a timely fashion- Evaluate technology function and perform troubleshooting to maintain daily use of technology throughout the office Show less

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  ANDERSON, HAGER & MOE, S.C

  Jan 2020 - Jun 2020

  Office Intern

  I worked closely with the Administrative Assistant. Daily tasks included:- Communicated with company employees regarding customer information to execute tasks- Delivered one bank deposit and multiple mailings daily to meet obligations- Prepared and retrieved 3-8 customer files daily to help employees facilitate appointments smoothly

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  University of Wisconsin-Eau Claire

  Sept 2020 - May 2021

  Financial Assistant

  The two main departments I work in are collections and loan services and third-party billing. Daily tasks include:- Assist with collection/loan mailings to meet end-of-day deadlines- File and retrieve confidential business documents to verify payments and close out loans- Create invoices and process payments from multiple sources to ensure records are up to date

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  UWEC Student Accounting Society

  Dec 2020 - Dec 2022

  President