Ragavi Thirumoorthy

Experience

• 

  GevenTech

  Oct 2020 - Sept 2021

  QA Analyst

   Manual Testing, SQL DBA, Bugs Tracking and Reporting Preparing test plan, test scenarios and test cases Developed and maintained automated test scripts using Selenium Conducting User Acceptance Testing meetings Documentation Production support and user training

• 

  Pinnacle Consultancy Sdn. Bhd.

  Oct 2021 - Nov 2023

  QA Engineer

  • Developed and maintained test scripts in Java contributing to 80 percent ofautomation coverage, reducing manual testing time by 50 percent.• Used Selenium, Maven and TestNG to develop 100+ automated test casesleading to a 30 percentreduction in production defects.• Integrated tests with Jenkins and GitHub, improving build reliability by 25percent.• Created 50+ test plans and strategies for various projects.• Developed over 1000 manual test cases, averaging 10 test cases perfeature/module.• Achieved 95 Percent test coverage across all executed test scenarios.• Conducted Smoke, Sanity, Adhoc, Component, Integration, System, and UserAcceptance testing for 4 projects.• Documented, tracked, and resolved 500+ defects with an average resolutiontime of 2 days achieving a 98 percent defect closure rate before release• Wrote and executed 100 SQL queries for backend testing and data validation.• Facilitated 60+ UAT meetings resulting in 95 percent customer satisfactionand the successful delivery of multiple software releases.• Obtained E-Sign Off for billing within an average of 5 days.• Provided level 1 (L1) and level 2 (L2) production support for critical systems,resolving an average of 10 production issues per week and achieving a 95percent customer satisfaction rating.• Demonstrated expertise in troubleshooting software issues, identifying rootcauses for an average of 5 system issues per week, and implementing effectivesolutions,resulting in a 20 percent reduction in recurring issues. Show less