
Ethan Polson
Sales Associate

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About me
Manager, Development Database Services at Philadelphia Zoo
Education

Belhaven University
2010 - 2014Bachelor of Arts - BA TheatreActivities and Societies: Alpha Psi Omega Barnabas Award for “contribution and dedication in support of Belhaven University Theatre.”
Experience

TJ Maxx
May 2011 - Apr 2014Sales AssociateResponsibilities:-Worked the register at the checkout-Assisted customers in finding items-Kept the store clean by picking up items that had fallen on the floor-Kept areas looking tidy-Made sure all clothes were on hangers -Stocked clothes/shoes/etc.-Worked with the markdown crew to scan each item for markdowns-At the Flowood location I worked the Jewelry Counter.Skills Used:-Customer service-Multitasking-Efficiency

Teaching Textbooks
May 2013 - May 2014Sales RepresentativeResponsibilities:-Dates not contiguous: Two separate years I ran and set up the booth at the Des Moines local conference for the company-Informed and demonstrated the product to people, highlighting best parts-Sold the product, gathered shipping information and paymentSkills Used:-Communication-People skills-Positive energy

Mocha Mugs
Feb 2014 - Jul 2015BaristaResponsibilities:-Brewing the morning coffee and preparing everything for open. -Taking orders and making the drinks (Latte, Au Lait, Frappe, etc.) quickly and expertly. Skills Used:-Multitasking, Efficiency, Customer Service, Short Term Memory, Long Term Memory

Tasteful Dinners Tasteful Catering
May 2014 - Aug 2014Kitchen Assistant, CatererResponsibilities for Kitchen Assistant included food preparation for catering events and take home orders, readying the restaurant for open each morning by preparing the soup of the day and other items such as mashed potatoes, other food preparation for the kitchen as needed including cutting and preparing fries, making sirloin, burgers, etc.Responsibilities for Caterer included bringing food to the site, unloading and set-up, keeping food stocked, serving food at specific booths when necessary,Responsibilities:-Food preparation for catering events-Following recipes-Cooking/Baking food for the restaurant and catering events-Brewing the tea-Cleaning-Transporting food to locations-Set up on location including utensils, table cloths and other decor-Restocking the food as it gets low to ensure everyone gets some Skills Used:-Multitasking-Following direction/instructions carefully and quickly -Time management Show less

BRAVO! Italian Restaurant & Bar
Dec 2014 - Jul 2015Server/Expo/Host
Arden Theatre Company
Sept 2015 - Nov 2016-Part-time Box Officer and House Manager during Arden Professional Apprenticeship and additional part-time help post apprenticeship.-Selling subscriptions, single tickets, and walk-ups; Processing forms; Working the will call window; Making and receiving patron phone calls; Reading and responding to patron emails; Assisting with season usher sign ups; Serving as Acting Manager when scheduled-When House Managing: Preparing the house for incoming patrons; Coordinating ushers and assigning tasks; Opening the house on time; Aiding patrons in need of assisted listening devices, help finding seats, etc.; Making sure the flow of traffic into the theatre goes smoothly-When Rental Representing: Serving as the point of contact for people renting the space; Supervising the use of the space; Restoring the space afterwards Show less -Highly selective full time plus intensive theatre management/arts administration training program/job.-Worked in all departments of a professional non-profit theatre, and was assigned specific assistantships in Marketing, Artistic, and Production, working very closely with said departments over the course of each assistantship-Various general administrative tasks, multitasking in a past paced office environment.-Artistic specifics: Served as the artistic assistant during assigned 3 month slot; read and evaluated script submissions and maintained database of scripts; set-up, prep, and monitored auditions, including some help in finding sides and making copies; helped contact actors to set up or confirm audition times; making copies of scripts for actors; assisted with general artistic administrative needs on a day-to-day basis-Marketing specifics: Organized and oversaw the Winter Distribution Blitz event; Advertised and sold program ads via phone and email; Assisted in all general day to day marketing needs; Assisted the group sales manager in creating outreach lists; Managed Managing Director’s email account, responding to patron responses to shows and tallying types of responses; Designed flyer and reached out to schools with information on student rush tickets, etc.-Development: List creation/prospects research for outreach; Gifts processing; Created weekly subscriber/donor thank you boards and increased efficiency in their creation; Worked donor events including set up and tear down-House Manager for shows all throughout the season, managing concessioner and volunteer ushers, fast paced and high stress work requiring quick problem solving and troubleshooting while in direct contact with patrons. -Assistant Stage Manager for Arden’s Production of Bruce Graham’s Funnyman-Worked on the Development/Marketing Team for the annual Apprentice Showcase, managing social media marketing, writing and sending development asks and thank you letters, etc. Show less
Box Officer, House Manager, Rental Representative
Sept 2015 - Nov 2016Arden Professional Apprentice
Sept 2015 - Jun 2016

FringeArts
Sept 2016 - Sept 2016Festival Box Office Staff-Single ticket and Membership sales over the phone and in person-Will Call at venues; Cash handling

Philadelphia Museum of Art
Nov 2016 - Sept 2019- Create Tableau dashboards for fundraising reporting and prospect management- Data visualization and analysis with Tableau, extracting data sets from The Raiser's Edge via SQL queries (MS SQL Server, SSMS)- Experienced writing SQL queries to connect Tableau dashboards to the backend of The Raiser's Edge for automatic refreshes via Tableau Bridge- Write queries and create exports to extract prospect and mailing lists from The Raiser's Edge- Set up MS Access database back end and front end for use in more complex lists- Set up and run imports using ImportOmatic plug in for The Raiser's Edge- Maintain all current reports with updates as needed- Served as gift processor and acknowledgment/receipt preparer during hiring process for previous position of Assistant for Gift Processing and Acknowledgment, and trained the new hire for said position Show less - Process all major gifts to the Museum through batches in Raiser’s Edge, ensure there is appropriate documentation for the gift designation and that all gifts are properly coded; verify that the handling of gifts aligns with IRS Tax Codes- Link gifts to their respective proposals and memberships, when applicable- Produce all tax receipts for gifts, where needed- Produce and edit all acknowledgment letters to individuals, ensuring accuracy for the letter signer and their preferred salutations, tracking and managing turnaround time of letters for timely responses- Run and send daily batch report emails to announce gifts entered for the day- Run batch reports for distribution of cash/checks to Finance for deposit and posting- Produce monthly pledge reminders report for review and send pledge reminders as approved- Update constituent data based on mailed forms, dept. request tickets, and research contact information update requests using LexisNexis and other sources- Create new campaigns, funds, and appeal codes; communicate with finance to create GL lines for new funds- Handle deceasing constituent records, as well as divorces, and record merging for duplicates- Working knowledge of handling gifts from Donor-Advised Funds, Private/Personal Foundations, Third-parties, Individual Retirement Accounts, Revocable (or Living) Trusts, and numerous other sources- Keep track of all expected stock and mutual funds gift transfers; evaluate and create memos for Finance when notified of receipt and enter into database with other gifts Show less
Development Services Coordinator
Apr 2018 - Sept 2019Development Assistant for Gift Processing and Acknowledgement
Nov 2016 - Apr 2018

Philadelphia Zoo
Sept 2019 - nowManager, Development Database ServicesDatabase Migration: Raiser's Edge to Salesforce- Mapped all used Raiser's Edge fields for preparation of data migration- Lead the data querying and extraction from Raiser's Edge- Oversaw testing and validation of record migration from Raiser's Edge to SalesforceResponsibilities include:- General database management for The Raiser's Edge- Performing major database cleanup projects- Creating and maintaining data audits- Query and Export building in The Raiser's Edge for lists, reports, data visualization, and analytics- Setting up and running imports directly in The Raiser's Edge and via the ImportOmatic plug-in- Setting up and implementing new database procedures- Building canned reports in The Raiser's Edge- Building data visualizations and reports in Power BI and Excel- Setting up back end and front end Access databases for more complex data transformation after exporting from The Raiser's Edge- Using Excel Power Query to merge data from multiple exports into one when the data cannot be exported together from The Raiser's Edge export fields that are available in one export type- Auditing current procedures and making recommendations for improvements- Writing documentation for new and updated processes and procedures Show less
Licenses & Certifications
- View certificate

Duolingo Spanish Fluency: Elementary (Estimated)
DuolingoAug 2016
Languages
- enEnglish
- spSpanish
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