Stephanie Rapone

Experience

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  Illini Media

  Jan 1999 - Jan 2002

  Advertising Representative
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  Getty Images

  Aug 2003 - Dec 2006

  Corporate Account Executive

  •Cultivated an account base and grew revenue through development of strong customer relationships•Exceeded sales goals and KPIs•Created innovative solutions, proposals and service agreements with key accounts that allowed for improved workflow efficiency and asset sharing for customers, while growing revenue•Educated clients and sold all Getty Images products and services, including pre-shot photography, license agreements, custom photography, digital asset management, etc.•Further developed excellent written and verbal communication skills, project management capabilities, organizational skills and relationship building with internal business partners and clients Show less

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  UL

  Dec 2006 - May 2016

  Within UL’s nonprofit organization, partnered with senior leadership to develop and deploy complex marketing and communications solutions stemming from UL’s safety science research *Project managed the planning and deployment of the brand and communications platform of UL’s nonprofit entity with agency partners, internal colleagues, and stakeholders*Created and deployed the organizations' strategic events program, including multiple global events, and the playbook, processes, and tools to effectively and efficiently repeat the events*Led development of strategic content and communications surrounding UL's largest meeting of the year*Curated and designed content for Board of Trustees' meetings (from presentations to written reports to in-person experiences) Show less Directly supported UL's corporate executive team to create and deploy organizational development strategies to enable their teams for success and effective change*Created organizational development strategies and recommendations to C-suite leaders across corporate functions such as legal, IT, HR, PMO, and marketing *Consulted with business leaders to plan and facilitate strategic planning sessions, including guiding leaders through strategy development and analysis, planning, and execution phases for strategic initiatives*Conducted an in-depth assessment of an enterprise technology implementation, resulting in a full analysis and plan for overcoming challenges, improving productivity, and realizing the business value originally promised by the implementation Show less Led internal organizational development and change management during a time of complex change, including a global re-brand, and activation and adoption of complex digital marketing initiatives*Oversaw multiple digital marketing projects, taking strategy and translating it into an actionable plan, engaging our agency and internal stakeholders to achieve on-time, on-scope and on-budget deployment*Partnered with senior leadership to drive a successful re-branding initiative in a global matrixed marketing organization with over 30 acquisition brands and sub-brands. This included assessing and constructing solutions to enable and encourage marketers to utilize new branding, new tools and online systems, and new processes. *Project managed deployment of business-to-business social media initiatives, including creation and implementation of tools and processes to manage channels, content, tools and stakeholder relations *Served on digital strategy team to develop and execute the corporate digital strategy Show less Oversaw the development and deployment of complex training programs, including needs analysis, content research and evaluation, gaining executive support and implementation*Developed and implement processes, tools and communication to collect feedback from over 10,000 employees globally regarding the training and development needs of the organization *Led budget planning and tracking for the global team*Program manager for the Global Leader Program, including needs analysis, sourcing and managing content development and presenters, managing the meeting management partner, participant selection with the executive team, and developing and delivering all extended learning activities. The program consisted of four separate one-week sessions, each in a different location around the globe; for two groups of 25 participants each Show less •Developed processes and conducted training for design and delivery teams for new training opportunities, including WebEx and partner programs with other business units & training teams•Lead the team to revise processes, tools and job manual to enable the implementation of a new learning management system (LMS) and website•Served as a leader through a rapid growth period, communicating changes and upgrading processes and tools for successful organizational changes•Developed revenue growth initiatives and relationships with key stakeholders, resulting in an increase in training revenue for two business units by more than 50% Show less

  • Marketing Project Manager

    Jan 2015 - May 2016

  • Manager Organizational Development

    Nov 2013 - Jan 2015

  • Sr. Marketing Specialist

    Jun 2011 - Oct 2013

  • Sr. Training Specialist - Leadership & Management

    Jan 2009 - Jun 2011

  • Project Coordinator

    Dec 2006 - Jan 2009
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  SC Johnson

  May 2016 - Jan 2018

  Manager, Commercial Talent Development

  Created and delivered change management and learning solutions to enable success in a rapidly changing global marketing and sales organization *Designed and delivered change management strategy and supporting initiatives to implement the Brand Operating System, S.C. Johnson's new way of building brands and marketing, successfully driving this critical business shift with over 800 marketers and large agency partners. Recipient of an Officer’s Award for accomplishments. *Partnered with finance and commercial leadership to facilitate, advise and design solutions for successful implementation and growth of Net Revenue Management strategies *Project managed the development and delivery of a global commercial onboarding curriculum, including overseeing module development, vendor management, stakeholder engagement, and communications *Oversaw Marketing University, including assessment and alignment of participants and program strategy to the broader Marketer learning journey. Managed speakers, content, HR and business stakeholder alignment, and external partners to develop and deliver the program. Show less

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  UL

  Jan 2018 - Aug 2020

  Senior Manager, Marketing Operations and Strategic Programs

  Within UL’s nonprofit organization, I led complex, high-profile engagement and operational initiatives to enable amplification of research efforts and safety programs*Delivered strategic planning for communications and marketing operations functions, including identifying and articulating opportunities, scope, budget, and resource planning*Responsible for over 15 different marketing operations solutions - including the technology, processes, and systems that enable communications and engagement with external stakeholders, from websites and underlying technology architecture to marketing automation, web-based applications (custom and off-the-shelf), and integrations*Implemented and led continuous improvement of a new strategic engagement metrics framework and reporting process, enabling communicators and leaders in the organization to more clearly understand the effectiveness of outreach and marketing efforts, thereby driving data-based decisions*Managed projects spanning corporate teams (such as IT, finance, and business units) and external partners (such as agencies)*Built the marketing operations function to move expertise in-house to enable scalable, long-term growth for the organization; this included organizational planning for the headcount, developing job descriptions, partnering with HR for hiring, successful onboarding, mentorship, and management Show less

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  Pantry to Plate

  Mar 2018 - May 2022

  Founder

  Pantry to Plate's mission is to make cooking more accessible, so families can eat together more often.*Conceptualized and built an innovative monthly meal kit service for the busy mom market, including all required infrastructure and compliance for a food business and an online subscription business*Designed and self-published a monthly magazine, including all content creation, photography, and graphic design*Develop and photograph recipes for three leading online food publications: Mashed.com; TastingTable.com; and HealthDigest.com*Built websites using Squarespace and Wordpress, including using membership and payment plug-ins, pixels and analytics, lead generation, and other plug-ins and customization to improve user experience*Conducted market research*Developed and implemented business and omni-channel marketing strategy with the necessary systems, processes, and content creation (social, in-person, local, email, partnerships, and influencer campaigns) Show less

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  Rapone Solutions, LLC

  Sept 2020 - Oct 2023

  Senior Consultant | CEO and Founder

  I help teams achieve more and enhance performance through project management and change management to align people, processes, and systems. *Strategy development to enable growth and improved performance for commercial organizations. This could include brand alignment, team structure, major initiatives, operations, and partnerships with agencies, sales, and other parts of the business*Create and improve marketing workflows and automation so that marketing teams can grow and scale effectively*Develop and implement analytics to help drive effectiveness and transparency*Marketing project management, from solution design to project planning, overseeing execution, team and agency engagement and management, communication, budget management, and reporting*Deliver on a wide range of project types, across strategy development, team engagement and alignment, leading process and system implementations, and establishing metrics and reporting*Team engagement, training, and support (SOPs, manuals, etc.), to help ensure flawless execution Show less

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  Chatfield Global LLC

  Sept 2020 - Jan 2022

  Senior Consultant

  Leveraging 18+ years of commercial talent development and marketing operations to partner with a second generation woman owned business as an independent consultant. Chatfield Global LLC helps organizations address strategic challenges around their people, from targeted HR solutions to broad organizational change.

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  BJ's Wholesale Club

  Nov 2022 - now

  Sr Manager, Operations, Own Brand (Promoted from Operations Lead)

  *Led the implementation of a Stage-Gate process for bringing new Own Brands/Private Label products to market through ideation, quality, development, and commercialization*Oversaw the development of 30+ SOPs, templates, and tools to drive our Stage-Gate Process and Quality Systems*Developed and implemented key sub-processes and routines to enable our product development and launch initiatives*Created and executed an employee team health survey to better understand our collective strengths and opportunities, as aligned to the “5 Behaviors” model*Planned team engagement weeks to improve performance and morale, from training and development sessions to networking and other team-building opportunities*Created templates for onboarding new team members*Develop change management strategies and tactics to enable team members to embrace new ways of working*Set a vision for the development of the operations function to best support BJ’s Own Brands business division*Implement key technology solutions to streamline and standardize our quality management processes and teams, transforming our ways of working and reducing risk for the organization Show less