Alice Magno

Experience

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  UCLA School of Nursing

  Jul 1995 - Jul 1999

  Clinical Research Assistant

  Conducted research on influence of age and gender on survival in advanced heart failure through chart review of over 1000 patient records. Prepared and submitted abstracts to American Heart Association (AHA) Scientific Sessions. Presented research findings at AHA Scientific Sessions.

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  Cedars Sinai Health System

  Sept 1997 - Jun 1998

  Laboratory Research Assistant

  Collaborated with surgeons and pathologists to procure surgical specimens for research. Prepared tissues for laboratory research.

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  1001 Media Group

  Jun 1998 - Jun 2008

  Website Administrator

  Maintained accounting records of Internet business. Participated in concept development and artistic design of web site. Provided customer support to website users.

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  UCLA Health - Department of Medicine

  Jul 1999 - May 2003

  Managing Editor

  Managed all aspects of quarterly medical publication including concept development, literature search, editing/revision, design/layout, and distribution.

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  UCLA School of Nursing

  Jun 2001 - Apr 2002

  Research Project Director

  Managed NINR-funded multi-center research: Reducing Prehospital Delay in Acute MI. Recruited patients into research study. Conducted focused teaching regarding timely identification of heart attack symptoms to reduce prehospital delay. Created and maintained research databases.

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  Children's Hospital Los Angeles (CHLA)

  Aug 2003 - Sept 2004

  Staff Nurse - PICU
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  University Medical Center

  Sept 2004 - Feb 2010

  Served as Trauma Performance Improvement Coordinator (11/2008-2/2010). Coordinated all Trauma performance improvement program activities including identification and validation of disease-related complications, provider-related errors/delays, and system related issues. Maintained detailed records of performance improvement processes. Facilitated communication between various disciplines and departments. Ensured appropriate review of performance improvement issues with documentation of loop closure. Reviewed trauma patient medical records to abstract and enter data into trauma registry. Coded data utilizing ICD-9 and AIS 2005 coding. Generated reports from trauma registry for performance improvement review and research projects. Served as representative at State Trauma Registry User Group and hospital Nursing Peer Review meetings. Show less

  • Trauma Data & Quality Analyst

    Aug 2007 - Feb 2010

  • Staff Nurse - PICU

    Sept 2004 - Aug 2007
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  The University of Arizona Medical Center

  Feb 2010 - Aug 2013

  Ensured patients are admitted and transitioned to appropriate levels of care. Coordinated clinical care of patients from admission to discharge. Reviewed plan of care to ensure optimal outcomes and efficient resource utilization. Provided timely discharge planning. Responsible for quality of care, resource utilization and organization management of the trauma program. Provided leadership of patient care initiatives, staff development, physician relationships, quality initiatives, performance improvement processes and trauma program development. Ensured successful re-verification as Level 1 Trauma Center through American College of Surgeon’s Trauma Center Verification process.

  • RN Case Manager

    Dec 2011 - Aug 2013

  • Trauma Program Manager

    Feb 2010 - Dec 2011
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  The University of Arizona Health Plans

  Aug 2013 - Jun 2016

  Provided day-to-day leadership to staff which includes training, auditing, program development, and staff education. Served in a consultative role to staff, management, and health care professionals within the hospitals, clinics, and community agencies to manage and facilitate member needs across the continuum of care. Assisted the manager by insuring through facilitation, negotiation, advocacy, communication, and empowerment, the quality care, appropriate costing, and involvement necessary for the achievement of mutually developed treatment goals. Collaborated with staff in other departments within the health plans to coordinate care for members to ensure safe and effective transitions. Show less Provided case management services to members enrolled under multiple lines of business serving an under-served population including AHCCCS (AZ state Medicaid) and Medicare dual-eligible special needs plan. Collaborated with medical and behavioral health providers to achieve optimal member outcomes with cost-effective care. Assisted with transitions of care planning to ensure members are transitioned to appropriate levels of care. Educated providers and members regarding health plan benefits and resources. Show less

  • RN Case Manager Lead

    Mar 2015 - Jun 2016

  • RN Case Manager

    Aug 2013 - Jun 2016
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  Blue Shield of California

  Jul 2016 - now

  RN Case Manager Lead

  Provided day-to-day leadership to staff which includes training, auditing, program development, and staff education. Served in a consultative role to staff, management, and health care professionals within the hospitals, clinics, and community agencies to manage and facilitate member needs across the continuum of care. Assisted the manager by insuring through facilitation, negotiation, advocacy, communication, and empowerment, the quality care, appropriate costing, and involvement necessary for the achievement of mutually developed treatment goals. Collaborated with staff in other departments within the health plans to coordinate care for members to ensure safe and effective transitions. Show less