Keyshuna Cole

Experience

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  Mississippi National Guard

  Feb 2009 - Jun 2019

  Healthcare Specialist/Human Resources

  Led and mentored junior medics by providing hands-on training, guidance, and performance feedback to enhance their medical skills and leadership capabilities.Oversaw the execution of a medical readiness program, resulting in a 95% compliance rate among personnel for mandatory health screenings and vaccinations.Coordinated logistics and medical supply chain management for large-scale field training exercises, ensuring readiness and efficiency under tight timelines. Collaborated with leadership to develop and execute medical support plans for training exercises and deployments, ensuring alignment with operational goals.Conducted regular audits of personnel files to ensure compliance with regulatory and legal requirements, identifying and resolving discrepancies promptly.Supported leadership with project management tasks, including tracking milestones, updating timelines, and coordinating deliverables.Oversaw deployment readiness, ensuring all personnel documentation, including medical and legal records, were current and accessible. Show less

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  La-Z-Boy Incorporated

  Jul 2014 - Nov 2016

  Production Supervisor

  Supervised a production team of 45+ employees, providing leadership, mentorship, and performance feedback, resulting in a 20% improvement in team efficiency over two years.Led a project to optimize assembly line processes, achieving a 12% increase in workflow efficiency and saving $50,000 annually in operational costs.Spearheaded the recruitment and onboarding process for 30+ new hires, conducting interviews, evaluations, and training programs to integrate employees seamlessly into the team.Facilitated weekly production meetings with senior leadership and cross-departmental teams, aligning on goals, addressing challenges, and driving continuous improvement initiatives.Championed workplace safety initiatives, conducting monthly training sessions and ensuring OSHA compliance, resulting in a 40% reduction in workplace incidents. Show less

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  Turner Construction Company

  Nov 2016 - Aug 2018

  Health and Safety Project Coordinator

  Developed and implemented project-specific safety plans, risk assessments, and emergency response procedures, reducing on-site incidents by 25%.Facilitated weekly safety meetings and training sessions for 300+ site workers and subcontractors, achieving a 95% training compliance rate.Collaborated with project managers, engineers, and subcontractors to integrate safety practices into daily operations.Spearheaded a proactive safety culture initiative, increasing employee participation in safety reporting and suggestions by 40%. Show less

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  Alder Holdings, LLC

  May 2019 - Jun 2020

  Operations Supervisor

  Provided leadership to a team of 20+ production staff, fostering a culture of accountability, engagement, and continuous improvement.Directed a production optimization project, leading the strategic rearrangement of production cells, reducing restocking times by 20% and increasing overall production rates by 15%.Implemented a new employee work incentive program, resulting in a 20% increase in attendance rates and improved team morale.Managed day-to-day operations, ensuring adherence to production schedules, quality standards, and safety protocols while maintaining peak efficiency during high-demand periods. Show less

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  Key Operations & Co

  Jul 2020 - now

  Chief Executive Officer

  As a dynamic Online Business Manager and Business Development Specialist, I bring extensive experience in strategy, operations management, and business growth. I specialize in optimizing online operations, streamlining processes, and aligning business strategies to deliver measurable results. Leveraging a deep understanding of the digital landscape and tools like Salesforce, Apollo.io, ClickUp, and Mighty Networks, I empower organizations to enhance efficiency and achieve operational excellence.I have a proven track record in business development, identifying opportunities for expansion, forging strategic partnerships, and cultivating long-term relationships with stakeholders. Through market analysis and trend forecasting, I craft tailored strategies that position businesses for sustained success in competitive industries.A key focus of my work is strategy consultation, where I collaborate with clients to address challenges, uncover growth opportunities, and develop actionable plans. By combining data-driven insights, industry best practices, and collaborative brainstorming, I guide organizations to overcome obstacles and achieve their goals. My ability to deliver solutions that drive sustainable results is underpinned by my proficiency in strategic planning, change management, and leadership.Looking forward, I aim to step into high-level strategic roles such as Chief of Staff or senior operational consultant, where I can continue driving organizational growth, aligning teams, and fostering long-term impact. My commitment to innovation and adaptability ensures I am well-equipped to navigate the ever-evolving business landscape.If you are seeking a results-oriented professional with expertise in operations, strategy, and business development to lead your organization to success, I would welcome the opportunity to connect. Show less

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  Equity In Practice

  Dec 2021 - May 2023

  Online Business Manager

  Acted as a trusted thought partner to the CEO, providing high-level strategic support that contributed to a 25% increase in operational efficiency and alignment with organizational goals.Oversaw the client onboarding process, developing tailored workflows that reduced onboarding time by 30%.Championed the management and optimization of the Customer Relationship Management (CRM) system, ensuring accurate data tracking, streamlined communications, and enhanced client engagement.Supported the development of client proposals and presentations, tailoring materials to meet the specific needs of diverse audiences and increase win rates.Developed marketing materials to promote DEI initiatives, consulting services, and speaking engagements, effectively communicating the organization's mission and value proposition. Show less

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  BRIDGE (Berkshire Resources for the Integration of Diverse Groups and Education)

  May 2022 - May 2023

  Online Business Manager

  Partnered with the executive team to develop and implement strategic plans, advancing the organization’s DEI mission and aligning team efforts with organizational objectives.Led the successful implementation of Mighty Networks, enhancing community engagement and accessibility for DEI training programs.Took ownership of tracking tasks and team updates in ClickUp, improving workflow transparency and accountability.Directed weekly team meetings and check-ins, fostering collaboration, driving alignment, and ensuring progress on key initiatives.Managed the CEO’s calendar, including scheduling high-profile meetings, speaking engagements, and travel arrangements, to support organizational priorities and strategic initiatives.Oversaw client onboarding and offboarding processes, maintaining a 100% satisfaction rate through smooth transitions and personalized communication.Developed and maintained relationships with corporate clients as the primary point of contact, securing repeat engagements and building trust in the organization’s offerings. Show less

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  Integrity Workforce

  Jul 2023 - May 2024

  Account Executive

  Provided leadership to a team of 20+ production staff, fostering a culture of accountability, engagement, and continuous improvement.Directed a production optimization project, leading the strategic rearrangement of production cells, reducing restocking times by 20% and increasing overall production rates by 15%.Implemented a new employee work incentive program, resulting in a 20% increase in attendance rates and improved team morale.Managed day-to-day operations, ensuring adherence to production schedules, quality standards, and safety protocols while maintaining peak efficiency during high-demand periods.Conducted workflow analyses and implemented process improvements, reducing bottlenecks and improving task completion rates. Show less

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  W&E Health Institute

  Mar 2024 - Sept 2024

  Fractional Clinic Operations Manager

  Streamlined clinic operations by implementing scheduling systems and optimizing workflows, contributing to the growing demand for patient-centered care and reducing wait times by 25%, aligning with industry benchmarks for operational efficiency.Oversaw compliance with HIPAA and healthcare regulations, ensuring patient data security and achieving a 100% compliance rate during audits.Represented the clinic at Veteran Hospitals, delivering data-driven presentations highlighting the effectiveness of acupuncture for chronic pain and PTSD, fostering relationships that increased veteran patient referrals by 30%.Acted as a liaison between the CEO and staff, fostering open communication and ensuring alignment of strategic initiatives across all levels of the clinic. Show less

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  NPower

  Sept 2024 - now

  Employee Enagement Manager

  Establish and maintain strong relationships with employers, fostering trust and collaboration to align job opportunities with the skills of students and alumni.Provide one-on-one and group coaching to prepare students for interviews, enhancing readiness through mock interviews, skill-building workshops, and personalized resume reviews.Screen students for job interviews, assessing qualifications and making targeted referrals to employers to ensure the best match for both parties.Utilize Salesforce to manage employer accounts, track placements, and generate detailed reports on engagement metrics and job outcomes.Use Apollo.io to identify and connect with prospective employers, expanding the network of opportunities for students and alumni.Collaborate with program staff to align workforce development strategies with student skills and career goals, ensuring program outcomes align with employer needs.Track and analyze placement and engagement metrics, providing insights to improve student preparation, employer satisfaction, and program effectiveness. Show less