Heather Westermeyer

Experience

• 

  J.Crew

  Sept 2001 - Jan 2005

  J. Crew, Store Manager

  Oversaw all facets of store, including execution of customer service best practices, served as District Trainer for new managers, and generated sales. Hired, trained, scheduled, and inspired staff on achieving objectives. Executed merchandising and arranged sales activity.

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  Centura Health

  Jan 2005 - Mar 2021

  Serve as primary resource for insurance programs ensuring loss prevention, risk reduction, and patient safety. Direct coordination of self-insured and commercially insured liability, property and casualty insurance programs for all Centura Adventist facilities. Successfully communicate and negotiate with defense counsel, third party administrators, plaintiff’s counsel, patients/family and insurance companies. Effectively manage complex claims and lawsuits. Implement and adhere to organizational policies, procedures, and best practices. Show less

  • Director of Risk Management Operations

    Jul 2016 - Mar 2021

  • Centura Health, Manager of Risk Management & Operations

    Jan 2005 - Jul 2016
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  COPIC Companies

  Mar 2021 - now

  Facility Patient Safety/Risk Manager