
Ben Lancaster

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About me
Delivery Manager (Technology) | MCITP | MCSA | MCTS | TOGAF | AGILE | ITIL. Leading on Infrastructure and Cyber Security for GMCA.
Education

Mount Saint josephs
-
Bolton College
2001 - 2003BTEC National Diploma Computing
The University of Bolton
2003 - 2007Computer Science Computer Programming
Experience

Enterprise Plc
Sept 2008 - Apr 2013I am the lead on all desktop related projects, I also provide support to all systems within the business. This includes Technologies such as Citrix XenApp, Windows Server 2003\2008\2012, Exchange 2007, SCCM 2007, VMware ESXI, Hyper-V and AD-DS.
Senior Wintel Analyst
Sept 2011 - Apr 2013Desktop Support Analyst
Apr 2010 - Sept 2011IT Service Desk Analyst
Sept 2008 - Apr 2010

Amey
Apr 2013 - Dec 2014Senior End User Computing EngineerI am the technical design lead on the Windows XP to Windows 7 Migration Project. My other duties include the management of the desktop infrastructure within the business, which include SCCM 2012, SCCM 2007, MDT 2010, MDT 2013, WSUS, App-V, SCUP, MBAM, Dell Wyse device manager plus other systems. I also have the responsibility of deploying updates to all Windows Clients and Servers within the environment.I also supervise a team responsible for all application packaging and deployment. Including myself we package applications using Admin studio, VB scripting, command line scripting and APP-V, then deploy using SCCM. Show less

Greater Manchester Fire & Rescue Service
Jan 2015 - May 2017I am the team leader of the Infrastructure, Networks and Voice Comms Team's. Responsible for the Datacentre, NetApp Storage, Exchange, SCCM 2012 and Infrastructure related projects.
AP Technology - Team Leader (Infrastructure, Networking and Voice Comms)
Dec 2016 - May 2017ICT Infrastructure Analyst
Jan 2015 - Dec 2016

Greater Manchester Combined Authority
May 2017 - nowDelivery Manager (Technology)
Dec 2023 - nowTechnology - Team Leader (Infrastructure, Security, Networks and Voice Comms)
May 2017 - Mar 2024
Licenses & Certifications

1E - Implementing and using Nomad 5.2
May 2014- View certificate

Streamlining Your Work with Microsoft Bing Chat
LinkedInJul 2023 - View certificate

The Open Group Certified: TOGAF® 9 Foundation
The Open GroupNov 2020 
Administering Windows Server 2012 - Course attended
Microsoft
AgilePM Foundation
APMG InternationalFeb 2019
MCTS Microsoft System Center Configuration Manager 2007, Configuring
MicrosoftFeb 2013
MCTS Windows 7, Configuring
MicrosoftJun 2012
ITIL® Intermediate certificate in IT Release, Control
BCS, The Chartered Institute for ITMar 2016- View certificate

What Is Generative AI?
LinkedInJul 2023 - View certificate

Microsoft Certified: Security, Compliance, and Identity Fundamentals
MicrosoftAug 2022 - View certificate

Career Essentials in Generative AI by Microsoft and LinkedIn
MicrosoftJul 2023 - View certificate

Generative AI: The Evolution of Thoughtful Online Search
LinkedInJul 2023 
Microsoft Azure Administrator - Course attended
Microsoft
MCITP Enterprise Desktop Administrator on Windows 7
MicrosoftDec 2012- View certificate

MCSA: Windows 7
MicrosoftDec 2012 - View certificate

Team Leader/Supervisor level 3
Institute for ApprenticeshipsJan 2020 
ITIL Foundation Certificate in IT Service Management
PeopleCertSept 2024
Administering and Deploying System Center 2012 Configuration Manager - Course attended
Microsoft- View certificate

Ethics in the Age of Generative AI
LinkedInJul 2023 - View certificate

Introduction to Artificial Intelligence
LinkedInJul 2023 - View certificate

Microsoft 365 Certified: Fundamentals
MicrosoftDec 2022 
Microsoft Azure Fundamentals
MicrosoftJul 2020
AgilePM Practitioner
APMG InternationalFeb 2019
MCSA Windows 7
MicrosoftDec 2012
ITIL® Foundation Level 3.0
AXELOS Global Best PracticeApr 2010
BCS Specialist Certificate in Problem Management
BCS, The Chartered Institute for ITAug 2015
Designing and Deploying Microsoft Exchange server 2016/2019 - Course attended
Microsoft
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