Maróg Murphy

Maróg Murphy

Final Year Student

Followers of Maróg Murphy499 followers
location of Maróg MurphyAustralia

Connect with Maróg Murphy to Send Message

Connect

Connect with Maróg Murphy to Send Message

Connect
  • Timeline

  • About me

    Implementation Consultant | Deliverect | Passionate about improving customer experience and driving innovation

  • Education

    • Coláiste Na Toirbhirte, Bandon, Cork

      2010 - 2016
    • University College Cork

      2016 - 2020
      Business Information Systems

      Activities and Societies: French Society, Volleyball Club, Hope Foundation Society

  • Experience

    • University College Cork

      Sept 2016 - Aug 2020
      Final Year Student
    • Gala Retail Services

      May 2017 - Mar 2019
      Shop Assistant / Deli Worker

      - Shop assistant role involved operating the till, cleaning/tidying to maintain shop appearance and organizing stock- Deli worker role involved preparing and serving hot food and baked goods, cleaning and organizing deli and following food safety procedures- Other duties included creating work schedules for all employees and training in new staff members

    • The University of British Columbia

      Jun 2018 - Aug 2018
      Seasonal housekeeper

      - Duties included thoroughly cleaning private hotel and hostel rooms as well as communal areas- Worked as part of a diverse team of various nationalities- Maintained professional and polite demeanor at all times with fellow employees as well as guests- Provided assistance to other staff members and guests where possible

    • State Street

      Mar 2019 - Aug 2019
      Technology Operations and Systems Automation Analyst

      - Project Support for the Operation Automation and Resiliency team in State Street.- Organized and hosted all team meetings.- Created and maintained project documentation.- Created progress tracking systems.- Earned LEAN practitioner certificate.- Received Performance Excellence Award from the CIO of State Street, EMEA Region

    • Ernst & Young

      Aug 2020 - Jun 2022
      Technology Risk Consultant

      - Worked with Global bank to build out their operational resilience program.- Created firm-wide design documents for the operational resilience lifecycle and processes aligned to relevant regulations across multiple jurisdictions.- Part of the IT audit team for financial services organizations within the insurance, asset management, and banking and capital markets industries.- Part of the project team to review external third-party reports for IT general controls and provide reliance for external audit teams. Show less

    • Qualtrics

      Jun 2022 - Feb 2024
      EX Technology Consultant

      - Gather requirements from clients and translate them into technical specifications- Lead implementation of the Qualtrics EX platform from initial kickoff through to project close and handover, including managing the project schedule, client relationships, budget, risks and issues- Onboard and enable clients through multiple communication channels including running in depth training sessions and creating detailed documentation- Continuously adapting and deepen knowledge of the EX product and other emerging technologies- Work with multiple teams within the business and build cross-functional relationships in order to improve client and product experience- Manage multiple clients and projects on an ongoing basis, ensuring to meet all deadlines Show less

    • Deliverect

      Nov 2024 - now
      Implementation Consultant
  • Licenses & Certifications

    • Lean Six Sigma Yellow Belt

      1WorldTraining.com | ITIL4, PRINCE2, PRINCE2 Agile, IASSC Six Sigma, SDAv8, SDMv8 - DevOps - PMP
      May 2019
  • Honors & Awards

    • Awarded to Maróg Murphy
      Leaving Certificate Excellence Award College of Business and Law Mar 2017 Scholarship awarded to students on the basis on Leaving Certificate results