Joel John Thomas

Experience

• 

  Walgreens

  Aug 2021 - Jul 2023

  Pharmacy Customer Associate

  • Greets customers and addresses their concerns to provide a positive shopping experience• Performs tasks assigned by the store manager, pharmacy manager, and staff pharmacist. These tasks include entering patient and medication information into pharmacy systems, filling prescriptions by retrieving, pouring, and counting pharmaceuticals, and ensuring all information is entered accurately.• Manages phone conversations, including those with doctors, that don't require the pharmacist's immediate attention.• Assists and supports the Pharmacy Department with inventory management tasks such as ordering, examining, unloading, and storing shipments of pharmaceuticals.• Ensure that the company complies with all applicable federal, state, and local regulations regarding regulated items.• Use restock outs and the first in, first out strategy for consumable products to assist with stock rotation.• Provides excellent customer service in the photo department, including selling promotional photo products, poster printing, creative machines, and digital passport photo services. Show less

• 

  Allied Universal

  Jul 2023 - now

  Security Officer

  • Provide customer service to our clients by carrying out safety and security procedures, site-specific policies, and, when appropriate, emergency response activities.• Respond to incidents and critical situations in a calm, problem-solving manner.• Patrol facility and/or perform fixed-post duties as instructed.• Serve as a general security presence and visible deterrent to crime and client rule infractions.• Detect suspicious activities and watch for criminal acts or client rule infractions at or near assigned posts that may threaten the site's property, client, or employees.• Report all incidents, accidents, and/or medical emergencies.• Follows procedures to respond to emergencies and alarms, such as medical incidents or bomb threats, fire alarms, or intrusion. Show less