Steph Segar

Experience

• 

  Visioncall

  Jan 2010 - Nov 2011

  Deliveries Co-Ordinator

  After completing a two week intensive training course in branch on two different computer systems, I became Deliveries Co-Coordinator for Vision Call Administration team - South East. My main roles were to Plan, Schedule and Organize all the deliveries of spectacles throughout the South East of England, as far out as Kent and Buckinghamshire. I had regular day to day contact with Managers and Directors of Residential Care Homes across the UK. And contact with the Primary Care Trust & Quality Care Commission on a daily basis. During shortness of staff I also helped put orders for spectacles on the computer system and plan a daily schedule for the optometrists. Show less

• 

  Culina Group Limited

  Apr 2012 - Aug 2016

  To actively motivate a team of people to meet production targets, covering for the Operations Manager in their absence. Ensure the final product meets client’s specifications. Effectively maximise production efficiency to ensure plan is met acting as specialist for machinery notice. Effectively use the integrated management systems. Adhere to and promote best practice in accordance with company health, safety and quality regulations. Ensure all paperwork and systems are completed and accurate in accordance with company procedures. - Ensure that all areas comply with hygiene audits, both internal and external. Ensure good manufacturing practices (GMP) and housekeeping (clean as you go) are strictly adhered to. Assist in the development of a skills matrix for all production workers. Attend Line Leader meetings and relevant training courses as and when required. Identify and develop Line Leaders and Supervisors to promote success planning. Monitor control and minimise waste. Play an active part in continuous improvement. - Participate in the companies Personal Development Plan (PDP) program. - Conduct return to work interviews for Line Workers and conduct disciplinary investigations. Skills & Competencies: Communicate in a positive and clear manner, listening and encouraging new ideas from others. Knowledge of company procedures and actively demonstrate compliance. Able to positively lead a team of people (temporary labour). Able to plan, organise and prioritise work to strict deadlines. Commitment to respond to changing customer needs. Able to work towards targets. Recognises and promotes the importance of continuous improvement. - Develops best practices and drives performance in order to achieve service objectives. Manage the production of various lines and labour to meet planned volume and commercial targets in a fast moving environment. Provide support to Line Leaders/ Supervisors. Manage client specification, quality, safety and cost targets. Show less Duties included covering Holiday & Absence for the Stock & Administration Manager, Monitoring performance, P&L Analysis, Petty Cash & Producing, analysing & managing the departmental budget, accounting for any variances., Managing a team of eight Stock and Goods In Administrators -Providing a high quality customer service to all internal and external customers as well as outside hauliers by ensuring all inbound schedules are maintained, dealing with customer queries and depot claims in a timely and proactive manner, recording and investigating all customer non-conformances in order to take corrective action, making sure stock integrity is maintained, producing accurate and timely departmental Key Performance Indicators, examining internal and external procedures to drive continuous improvement and ensuring all Company policies procedures are adhered to.Main areas of focus included recognising the integrity of Clients Stock, Reconciliation of Clients Stock, Reverse Logistics, customer service, monitoring depot KPI, SAP, Citrix, ERP, WMS and competent to use Microsoft programs including excel, word, outlook, access and PowerPoint at an intermediate to advanced level. Show less Managing and overseeing the continuous improvement program for one of the largest and prestigious clients on site. Currently training for a backfill Stock Administration Controller/Manager. Whilst training for this position I also completed a Level 3 Diploma in Customer Services· Other Duties Include investigating all stock related claims and queries on a day to day basis. Completing full investigation of short, over, missing or damaged stock and providing a full report to the client. Creating a stock reconciliation for the clients daily ensuring stock levels, dispatches and other inbound and outbound movements are correct. Also checking stock levels and BB Dates within the warehouse. Managing reverse logistics for my clients ensuring their stock is on the appropriate holding or released status, converting stock to a different part/product code after rework. Providing the clients with weekly delivery and claims reports, including reverse logistics, damages, and late deliveries or rejections.· Fully trained in Goods In managing inbound loads over 10 Goods In bays, Keying on Manual Pre Advises, releasing EDI pre advises when a load is on Bay, matching up GRN's and distributing to the relevant drivers. Dealing with driver conflict. Managing in bound sample deliveries and ensuring they are passed to the relevant team member for storage in the designated sample storage area. Creating and managing the bookings in the booking diary.· I was also responsible for covering and assisting the role of our purchasing and finance administrator when needed and have full knowledge of raising and GRNing Purchase Requisitions using SAP, Keying on agency timesheets and dealing with all invoices and queries. Show less

  • Stock and Administration Manager

    Sept 2015 - Aug 2016

  • Production Controller

    Apr 2015 - Aug 2015

  • Stock Controller

    Nov 2014 - Mar 2015

  • Stock Administrator

    Apr 2012 - Nov 2014
• 

  Hexcel Corporation

  Sept 2016 - Aug 2019

  Materials Co-ordinator and Environmental Auditor / Cell Co-ordinator

  Make the appropriate inventory decisions based on knowledge and experience; Fully responsible for all Raw Material Management prior too and post production. This includes stock adjustments to correct inventory and rearranging production plans based on raw material availability. Enabling work centres to function efficiently and safely by making sure the correct materials are ready at the start of each job and the material issues to Production Orders reflect what has actually been used, thus ensuring stocks are kept up to date and accurate and production enabled at all times. Effective Reverse Logistics of Raw Material not required. Internal Environmental Auditor for the ISO14001 qualification for the Duxford Site. Qualified to audit the new 2015 standard. Ensuring that organizational processes – and the goods and services that result – comply with the requirements of the standard as well as customer, regulatory, and the organization’s own requirements. Developing audit reports and present audit reports to top management and the HSE team. Identify processes, situations, etc., where organization is meeting requirements, as well as identify opportunities for improvement, and to assist in development of audit plans, audit schedules etc. where required. Show less

• 

  BD Services Carpentry

  Jun 2019 - Mar 2021

  Company Secretary
• 

  Marshalls plc

  Sept 2019 - Mar 2021

  Currently in a secondment role as Logistics Office Manager at our largest and busiest UK service centre.

  • Logistics Office Manager

    Oct 2020 - Mar 2021

  • Logistics Stock Specialist

    Sept 2019 - Mar 2021
• 

  The 1:1 Diet by Cambridge Weight Plan

  Mar 2020 - Oct 2022

  Independent Consultant
• 

  Lil Packaging

  Mar 2021 - Oct 2022

  • Warehouse Supervisor

    Mar 2022 - Oct 2022

  • Night Shift Manager

    Aug 2021 - Mar 2022

  • Warehouse & Logistics Controller

    Apr 2021 - Aug 2021

  • Logistics & Shipping Co-Ordinator

    Mar 2021 - Apr 2021
• 

  Smiths News

  Oct 2022 - now

  Depot Manager