
Lyndel Beaver
Operations Manager

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About me
Agile CSM, CSPO. Experienced Program Management Leader in Strategy & Execution.
Education

The University of Georgia
2003 - 2005Journalism
Georgia State University
2005 - 2007BA Journalism, Art
Experience

BSide Production
Jan 2006 - Jan 2009Operations Manager
Cumulus Broadcasting
Jan 2007 - Jan 2009Assistant Producer
Moxie
Jan 2009 - Jan 2012· Managed exclusive Verizon Wireless Technology Products, Open Development, and Innovation Store initiatives from concept to launch. · Led creative & development estimates, timelines, creative briefs and stakeholder status reports.
Producer
Jan 2011 - Jan 2012Associate Producer
Jan 2009 - Jan 2011
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LiquidHub, Inc. (formerly THINK Interactive, Inc )
Jan 2012 - Jan 2015Project Manager, CSM· Managed digitally-focused projects, website refreshes, social media applications and CMS system utilization · Accountable for execution of project timelines, budget up to $10 million+ and associated resource productivity. · Generated SOWs, change orders and stakeholder reporting. Clients: Coca-Cola, Suncoast Credit Union, Orkin, Safe-Guard Products, Windstream, HomeTeam, Waltham, Termidor

Ogilvy
Feb 2015 - Jun 2016Digital Project Manager· Led execution across web applications, print and annual media buy campaigns of over $100mm+; accountable for project scope, timelines, budget, client management and team performance.· Developed a Hybrid workflow process and created roadmaps for complex, interdependent projects. · Steered daily standups with cross-functional teams while mentoring a small team of PMs.Clients: IHG - Crowne Plaza, IHG - Holiday Inn, IHG - Holiday Inn Express, Royal Caribbean, IHG - Corporate.

Sagepath Reply
Jun 2016 - Sept 2017Senior Project Manager· Managed projects with budgets up to $2mm focusing on iteration, client partnership and fast delivery for very complex, multi-track projects to small-scale programs.· Accountable for six PMs; Incorporate agile methodologies to execute timelines.· Led turnaround for troubled projects via relationship management, risk and dependency management and team building within dynamic cross-discipline teams. Clients: The Congressional Medal of Honor Foundation, Cracker Barrel, Holler & Dash Show less

SapientRazorfish
Oct 2017 - Dec 2017Project Lead (Contract)· Managed concurrent high-profile, technical projects across two globally distributed teams.· Unified the product/project vision cross-discipline through functional requirements sessions, briefs and identification for UPS Peak Season initiatives. Resulted in optimizations of 28% in delivery turnaround. · Aligned cross-discipline teams on purpose and direction, monitor morale and ensure that each member of the team is clear on what success looks like and has the tools needed to execute.Clients: UPS Show less

22Squared
Jan 2018 - Jan 2021Director of Technical Program ManagementFull service advertising agency in Atlanta and Tampa with dedicated expertise in broadcast, digital, social, mobile, technology and analytics.· Directed daily operations of Dev, UX, QA and TPM teams in order to deliver/vetted large-scale technical and measurement programs. Creating an Annual savings on development costs of $650,000. · Transformed billable utilization across technology teams. Grew average billable utilization from 35% to 82% by EOY, a lift of 134% billability for the team.· Built a new scalable technical program management (TPM) business from the ground up, starting small with infinite growth potential serving clients (Publix, Toyota, The Home Depot, NAACP and other Fortune 500s).· Successfully implemented agile scrum operations across the business, reducing waste, increasing yield and significantly increasing client satisfaction. Show less

Global Payments Inc.
Feb 2021 - Nov 2021Director, Corporate Marketing PMOGlobal Payments is a technology and software company, providing the world’s only complete commerce ecosystem to businesses of every size.· Founded a new PMO discipline within the corporate marketing Center of Excellence. Rolled out operational engagement models across business units and key stakeholders to design high-caliber marketing experiences with KPIs. Collaborate on marketing plans, outlining campaign objectives, strategy, related tactics and timing.· Transform utilization across corporate marketing strategy, brand, design and tech delivery teams, a lift of 67% in a 4-month period. Synthesized results in Executive facing monthly reports to help increase awareness and thought leadership.· Performed & led execution of SWOT and competitive analysis across five CoE functional marketing teams for operational changes to ensure continuity of business. · Audit & overhaul existing tech stack for program management efficiencies, allowing us to deliver higher quality strategic experiences and performance.· Successfully implemented agile operations techniques across the CoE team, building consensus and increasing team satisfaction while reducing waste and redundancies. Show less

U.S. Xpress Logistics
Nov 2021 - May 2022Senior Program Marketing ManagerXpress Technologies is a digital technology freight brokerage, fundamentally changing the way freight is bought and sold within the trucking logistics industry.· Launched and activated Agile Scrum methodology for Growth Marketing team, resulted in 25% growth in revenue from projects during first quarter of implementation. · Partnered with the Head of Program Delivery to construct product development roadmap execution strategy contributing to increased revenue of 66% from $229M to $381M, realizing 124% improvement in operating income and increased loads per day by 40% in 2021. · Strategize/built/implemented OKR tool to all projects and KPIs that delivered technology infrastructure optimizations exceeding $400k in cost savings.· Iterated product release process aligning engineering, marketing, and product teams. Resulting in process improvements and training efforts that drove 43% growth YoY in digital load booking.· Coached, mentored and led team (8+) of Program Managers. Enables the entire team to align and deliver program success.· Ensured the implementation and training of Scrum (CSM) to the entirety of the Growth Marketing organization.· Transformed Growth team leveraging Agile methodologies to illustrate velocity and success. Show less

Flooid
Aug 2022 - nowDirector, Program Delivery North AmericaFlooid is a market-leading unified commerce platform that enables retail and hospitality brands to sell to customers flexibly and consistently, wherever they are and however they choose to shop.
Licenses & Certifications
- View certificate

Certified Scrum Master
Scrum Alliance 
Certified Product Owner
Scrum AllianceMay 2018- View certificate

Comparing Agile versus Waterfall Project Management
LinkedInMay 2021
Volunteer Experience
Youth Advisor
Issued by Church of Jesus Christ of Latter-day Saints on Sept 2011
Associated with Lyndel Beaver
Languages
- enEnglish
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