
Francesca Paladini
Impiegato amministrativo

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About me
Trainer & Coach | Sales Manager | Ex Booking.com |
Education

Sapienza Università di Roma
1999 - 20051° livello - Laurea L Communication and Media Studies 110/110
Università di Roma Tor Vergata
2008 - 2010Laurea breve Tourism and Travel Services Management 110/110
Experience

CONSOLATO ITALIA
Oct 2005 - Jun 2006Impiegato amministrativoImpiegato all'archivio e addetto all'aggiornamento del Registro Pubblico AIRE.

Viajes Alventus S.L.
Oct 2006 - Dec 2009Travel Sales Consultant - Booking groups operationsMy main responsibilities were:✓ Booking operations e front office 2006-2009 Negotiations and planning of travel itineraries, selling travel packages to the direct customers✓ Web content management 2006-2009 Managing the website content and the visibility✓ Managing travel itineraries and accompanying groups of 50+ people (2010-2011)

Haven on Earth Limited
Sept 2009 - Jul 2010Travel Sales Consultant - Vacation RentalMy main responsibilities were:✓ acquiring new partners in order to increase my portfolio (+200 online)✓ account management dealing with partners needs by phone and face to face✓ customer service for the markets I was responsible for, such as Italy, Spain and Portugal.

Booking.com
Mar 2011 - Dec 2020Sales Team Manager | Sales trainer
Jan 2013 - Dec 2020Account Manager
Oct 2011 - Dec 2012Junior Account Manager
Mar 2011 - Mar 2012

Freelance
Oct 2021 - nowFormatore aziendale e coach
IDEXX
Feb 2022 - Feb 2024Area Manager
Licenses & Certifications

Associate Certified Coach (ACC)
ICF ItaliaAug 2024- View certificate

Diversity, Equity & Inclusion Management
24ORE Business SchoolMay 2025 - View certificate

Unlocking Emotional Intelligence
Six SecondsJul 2024 
Diploma di Coaching ACSTH
Scuola di Coaching CreativoOct 2021- View certificate

Building Resilience
LinkedInOct 2020 
ICF Expert Practitioner Level 1 Certificate
ICF ItaliaJun 2022
Languages
- enEnglish
- spSpanish
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