Graham Howe., MBA

Indianapolis, Indiana, United States

+91 xxxx xxxxx

[email protected]

Timeline
Apr 2011 - Aug 2012
Customer Service Technician
EMC
Nov 2012 - Sept 2016
Data Network Administrator
US Marine Corps
Sept 2016 - Aug 2017
Field Service Engineer
Business Complete Solutions
Aug 2017 - Jun 2021
Infrastructure Manager
WestAir Gases & Equipment
Current Company
Jun 2021 - now
Director of IT Operations and Service
Indianapolis Colts
Indianapolis, Indiana, United States
About me
Director of IT Operations & Service @ Indianapolis Colts | MBA, ITMLP
Education
- Southern new hampshire university
  2014 - 2019
  Master of business administration (m.b.a.) international sports management 3.49
- Western new england university
  -
  Bachelor of business administration - bba sports management
- Western new england university
  2006 - 2010
  Bachelor's degree sports management
Experience
- Emc
  Apr 2011 - Aug 2012
  Customer service technician
  Provided customer service to a global big data company. Was the first line of customer service for the company. Created service requests and directed customers to the right department.
- Us marine corps
  Nov 2012 - Sept 2016
  Data network administrator
  Maintaining network connectivity; Active Directory Users and Computers; Public Key Infrastructure; Exchange Server; Backups of servers; Sharedrive access and Maintenance; Creating laptop images; Providing network security; Virtualization; Integration
- Business complete solutions
  Sept 2016 - Aug 2017
  Field service engineer
- Westair gases & equipment
  Aug 2017 - Jun 2021
  - Infrastructure Manager
    Apr 2019 - Jun 2021
  - IT Support Engineer
    Aug 2017 - Apr 2019
- Indianapolis colts
  Jun 2021 - now
  - Director of IT Operations and Service
    Oct 2024 - now
  - Information Technology Services Manager
    Jun 2023 - Sept 2024
  - Senior Information Technology Analyst
    May 2022 - Jun 2023
  - Information Technology Analyst
    Jun 2021 - Jun 2022
Licenses & Certifications
- Microsoft server for marine corps
- It information library foundations certification (itil)
  Peoplecert
  Dec 2021
- It management and leadership professional (itmlp)
  Itml institute
  Oct 2024
  View certificate
Volunteer Experience
- Equipment team
  Issued by CrossFit, Inc. on Mar 2016
  Associated with Graham Howe., MBA
- Athlete Supervisor
  Issued by The Dew Tour on Jun 2010
  Associated with Graham Howe., MBA