Anna Balicka

Experience

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  Frost & Sullivan

  Jul 2011 - Mar 2014

  Focused on quantative and qualitative research for CEE region, key industries: chemicals & materials, healthcare, financial services, information and communication technologies.Providing market insights on various sectors in CEE region to stakeholders (mainly on bespoke basis). Involved in strategic relationship management with key Energy & Power and ICT clients. New tasks also included internal training and mentoring new team members.Managing Client's request and expectations.Working with C-level executives.

  • Research Analyst / Associate Consultant

    Oct 2012 - Mar 2014

  • Senior Client Value Enhancement Executive

    Jul 2011 - Sept 2012
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  IBM

  Mar 2014 - Jun 2021

  As Project Manager I have partnered with infrastructure teams on evaluation and feasibility assessments of new systems and technologies, managed change and incident process.Collaborated with cross-functional teams for the successful implementation of new compliance initiatives.Analyzed existing systems and databases and recommended enhancements to solve business needs.Also supporting Client's change requests and onboarding of new Customers.Conducted periodic compliance audits and reviews to identify areas of improvement. Show less

  • Project Manager / Infrastructure Lead

    Sept 2017 - Jun 2021

  • Business Service Portfolio Manager

    Mar 2014 - Aug 2017
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  Kyndryl

  Sept 2021 - Jun 2024

  Business Analyst / Iteration Manager

  Knowledge of Agile framework and tools (Jira, Trello, Mural) for managing iterative software development.Focused on gathering and analyzing product requirements, reporting results to stakeholders, documenting product's compliance posture (vulnerabilities, risks) and training new team members.Facilitated change management initiatives, ensuring smooth transitionduring organizational transformations.Handled high priority incidents with exceptional poise and composure, making quick decisions in effort to reduce overall impact. Show less