
Marcus Goma
Country Technical Sales Manager

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About me
Life &Business Strategist |Commercial Diplomat| Documentarian|People Connector
Education

The University of Zambia
-Master of Science - MS Peace, Leadership and conflict resolution
University Of Zambia
2018 - 2019Masters Peace, Leadership and Conflict Resolution
Zambia Institute Of Diplomacy and International Relations
2017 - 2017Certificate Certificate in Diplomacy, Protocal And Public Relations
University Of Zambia
2012 - 2016Bachelor’s Degree Double Major in Information Science And Development StudiesBA. Library And Information studies With Development studies (double Major)

Evelyn Hone College
2002 - 2004Diploma Computer Studies
Experience

Self-employed
Apr 2012 - Mar 2016Country Technical Sales Manager• Searched for new clients who could benefit from company products or services and maximized client potential in designated regions around the country• Developed long-term relationships with clients, through managing and interpreting their requirements;• Persuaded clients about a product or service that best satisfied their needs in terms of quality, price and delivery.• Negotiated tenders and contract terms and conditions to meet both client and company needs.• Provided Pre-sales technical assistance and product education as most of the technologies where new on the Market.• Worked on after-sales support services and providing technical back up as required. (this came through educational visits and on premises training)• Arranged and carried out product training. (this happening quarterly)• Supported marketing activities by attending trade shows, conferences and other marketing events. • Made technical presentations and demonstrated how a product met client needs.• Liaised with other members of the sales team and other technical experts.• Helped in the design of custom-made products for each client had personalized needs and also necessitated the changing environment.• Provided training and produced support material for other members of the sales team. Sales strategies changed according to the client being approached Show less

Fortress Media
Feb 2015 - Dec 2021Business Development Manager• Contract review with potential new clients and prospecting for potential new clients and turn this into increased business.• Conducting cold calls as appropriate within my market or geographic area to ensure a robust pipeline of opportunities. • Meet potential clients by growing, maintaining, and leveraging our network.• Identify, research and build relationships with potential clients.• Research and build relationships with new clients to broaden our client base both in Government and the private sector.• Plan approaches and work with the team to develop proposals that speak to the client’s needs, concerns and objectives.• Handle objections by clarifying, emphasizing agreements and working through differences for a positive conclusion. • Use a variety of styles to persuade or negotiate appropriately.• Present images that mirrors that of the client.• Create a knowledge base for all fields both in the private sector and in government. Show less

SGD
Nov 2020 - Nov 2023Manager
SGD Kalumbila
Sept 2021 - Sept 2023General Management
Licenses & Certifications

Planning,Monitering and Evaluation
University of Zambia
Languages
- enEnglish
- beBemba
- tuTumbuka and senga
- baBasic japanease
- nyNyanja
- toTonga
- swSwahili
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