Kelsey Oglesbee

Experience

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  Starbucks

  Jun 2006 - Aug 2012

  Shift Supervisor

  Training and holding partners accountable for delivering legendary customer service, drives the implementation of company programs by developing action plans and directly motivating and instructing the store team to implement them to meet operational and organizational objectives, manages with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks, plans, identifies, communicates, and delegates appropriate responsibilities and practices to store partners to ensure smooth flow of operations, constantly reviews store environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to the store team to achieve operational goals. Show less

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  Bubba Gump Shrimp Co.

  Dec 2009 - Jun 2012

  Sales and Event Manager

  Remarkable communication skills, the ability to collaborate and lead a team of creative partners through the event planning phase, as well as have confidence and talent to lead a team of professionals onsite on event day, self motivation, meticulous organizational skills, a focus on follow through, the ability to work calmly and effectively under deadline and pressure, flexibility, tenacity, detail orientation, the ability to multi-task, cash and credit transaction, inventory management, direct customer involvement, and creating and maintaining a positive and friendly environment, promoting future business, attending sales conferences, marketing essentials. Show less

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  Embassy Suites Denver Downtown

  Oct 2011 - Mar 2020

  Training and holding partners accountable for delivering legendary customer service, drives the implementation of company programs by developing action plans and directly motivating and instructing the store team to implement them to meet operational and organizational objectives, manages with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks, plans, identifies, communicates, and delegates appropriate responsibilities and practices to store partners to ensure smooth flow of operations, constantly reviews store environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to the store team to achieve operational goals. Show less

  • General Manager of Starbucks

    Mar 2014 - Mar 2020

  • Barista Supervisor

    Oct 2011 - Mar 2014
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  Good Measure Coffee and Tea

  Jun 2012 - Apr 2013

  General Manager

  Training and holding partners accountable for delivering legendary customer service, drives the implementation of company programs by developing action plans and directly motivating and instructing the store team to implement them to meet operational and organizational objectives, manages with integrity, honesty and knowledge that promote the culture, values and mission of owners, plans, identifies, communicates, and delegates appropriate responsibilities and practices to employees to ensure smooth flow of operations, constantly reviews store environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to the store team to achieve operational goals. Show less

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  Divinity Bliss Consulting

  Jun 2012 - now

  Owner / Event Manager

  Manage projects and execute all aspects of events including trade shows, customer conferences, employee events, and virtual events. Responsibilities include: event planning, booth layout and design, staffing schedule, booth setup and takedown, shipping, logistics, graphics creation and managing trade show equipment, manage and maintain the annual budget tracking for all events, analyze event ROI by providing thorough results and measurement for all activities, develop at-show and pre-show promotions for each event, including in-booth promotions and at-show exhibits, speaking opportunities, association membership and sponsorship opportunities, develop and execute an integrated marketing program to drive awareness with key Influencers in the market. Show less

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  Downtown Denver Partnership

  Aug 2014 - Dec 2014

  Taste of Colorado Restaurant Coordinator/ Parade of Lights Denver Event Manager

  Event Staff Only for Partial Period. Manage projects and execute all aspects of event; Responsibilities include: event planning, booth layout and design, staffing schedule, booth setup and takedown, shipping, logistics, graphics creation and managing trade show equipment.Oversee the operations of the office computer system, including organizing the service and maintenance of office equipment, as well as regular filing and backup of data, Maintain the sponsorship data base and ensure all contact information is current and up to date, Mail invitations to all potential sponsors and administrate the follow-up of all sponsors to the festival including thank you letter packages and certificates of appreciation, Ensure that all general office forms and website information is current and file ready for public and FOTR staff/volunteer use, Compile a final report on the festival to the Executive Director, Weekly monitoring and documentation of all vendors to manage DOE success. Show less

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  Kokoro

  Oct 2014 - Sept 2015

  Assistant Director of Operations/ General Restaurant Manager

  Work with the Owner/Operator, on a peer level and as part of a high performance leadership team,to execute our business strategy; Achieve strategic, annual business results through focus and action on tactical monthly and quarterly objectives and tasks; Works with executive team to ensure appropriate daily and restaurant staffing levels; Responsible for inventory management; Responsible for the facilities management; Complete understanding of each key position in both the front and back of the store; Demonstrate knowledge of the brand and menu items; Hire, train, develop and coach hourly and salary team members; Ongoing training and development of our management team and build a bench for future managers; Monitors and controls daily food cost; Reviews and analyzes financial data weekly and initiates necessary actions to increase sales and profits; Responsible for driving local store marketing, fundraising efforts and overall community involvement; Orders inventory on a timely basis to ensure an adequate of product and supplies; Accounting and Scheduling; Oversight of Marketing planning and budgeting; Ensure database integrity and accuracy across all systems and develop processes that best support our business needs. Be prepared to dig in to help troubleshoot and solve difficult data problems. Show less

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  Premier Group Insurance

  Dec 2016 - May 2021

  This role's main objective to to positively grow the Premier brand. We generate revenue by increasing sales through successful marketing for the entire organization, using market research, product marketing, marketing communications, advertising, and public relations. This roles helps support the leverage of PGI at the National Level and develops content that the industry finds ongoing value in and therefore desire to be a part of.

  • Marketing Director

    Jun 2018 - May 2021

  • Licensing Specalist

    Dec 2016 - Jun 2018
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  Activities & Tours Marketing/TRK Creative Group

  May 2021 - now

  • Managing Director, Agency Operations

    Sept 2023 - now

  • Marketing Support Specialist

    May 2021 - Sept 2023