Dee Roff

Experience

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  Multiple Restaurants/Hotels and Cafes

  Jan 1995 - Oct 1998

  Apprentice Chef

   As an apprentice chef I was employed through first to fourth year, I was successfully trained in everyfacet of the kitchen both completing with invaluable practical and theoretical experience. Throughoutthe duration of my apprenticeship I worked within several cafes, restaurants and hotels in Melbourneand Perth. The Novotel and Hyatt being the highlight of this experience.

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  Spotless Catring

  Jan 1998 - Jan 1999

  Sous Chef

   Event Management of both corporate and wedding functions. All aspects of food preparation, OHS, Safe Food handling, stock take and rotation. Managerial support to Head Chef in absence and in conjunction with rosters, ordering, cleaningschedules, menu costing and design, training and hiring of apprentices and staff and outfitting of newrestaurant, refurbishing old kitchen within allocated budget. General kitchen management and service.4 Year Apprenticeship Melbourne & Perth Show less

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  Iga Supermarkets

  Jan 2002 - Jan 2004

  Senior Deli Assistant

   Impeccable customer service and customer liaison. Opening of deli and preparation of all food display fridges, food, cleaning & supervision of junior staff. Managerial support in absence of Deli Manager.  Rockingham WA 6168

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  Dulux Group

  Aug 2008 - May 2010

  Trade Sales Assistant

   SAP as primary Company Software. Microsoft Office Suite. Managerial support and calendar organisation. Customer Liaison, email, fax & phone. Meeting clients in person. Sorting of incoming/out coming mail & yearly Client Christmas Cards/Newsletters. Co-ordination of deliveries with clients & couriers. Data Entry. Promotional displays, event catering and advertising. Stock Control, ordering and maintaining profiles and cycle counts; raising manual and computerpurchase orders, yearly stock takes. Provided a high level of Sales and Technical advice on a daily basis with Clients. General administrative duties (faxing, filing, printing, ordering of office and sundries) & housekeeping. Chasing outstanding accounts or overdue statements. Numeracy, cash handling, EFTPOS, client accounts, POS, Daily Banking & petty cash. Reception duties. Opening and closing of business. OHAS- including JSRA meeting notes, weekly compliance of policies/procedures, GLI reports andsafety compliance. Tinting of wet paint, texture products & Protective Coatings using COROB software, Manual tintingmachines, shakers & computer formula database.  Joondalup CampusFull Time Student 2006 – 2008 Studied at ECU Joondalup-BA Education and BA Home Economics/Social Science double degree. Show less

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  Everhard Industries

  Oct 2010 - Apr 2011

  Office/Sales Manager

   Daily usage of Microsoft Office, Excel, Publisher, Word, Outlook. QAD National Software. Managerial support & calendar organisation for Sales Reps. Customer Liaison, email, fax & phone correspondence. Internal Sale support, CRM. Manage distribution of sales information and KPI’s High level of data entry. Processing of purchase orders, credits and invoices. Ordering of all office/warehouse supplies, stationary & sundries. Weekly payroll and time sheets/overtime. End of month reconciliation, petty cash, cheques and sales reps credit card expenditures’. Filing and archiving. Documenting of meeting minutes.Page | 3 Employment of temp staff for warehouse. Weekly POD reconciliation for Credit department. Organising stock containers-Importation of product from China & QLD. Mail distribution-ingoing/outgoing. Organising HR of new staff medicals, OHAS implementation and Checks & uniforms Show less

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  Remastone Pty Ltd

  May 2011 - Aug 2014

  Office/Sales Manager

   Daily usage of Microsoft Office primarily using Excel, Outlook, Word, PowerPoint and Publisher. QuickBooks (Primary Software). PA/EA for the Company Directors and Business Development Manager. (Screening calls, diarymanagement, company car servicing, transcribing meeting notes, dictation, company insurances, typingand preparing documents, collating reports and data and liaising with all levels within the company). Internal Sales Administration, purchase orders, invoicing, quotations, issuing credits for Wholesale,Corporate, Trade and Retail Clients. CRM management. Market research. Collation of company documents, process manual writing, documenting of procedures and policies forthe company. Large proportion of company and client correspondence. Website, social media updating. Marketing & Advertising-working beside management and creating all the relevant promotional material,letters & presentations Social media management. Training and management of new office personnel. Stock management-distribution, office and production. Credit Card & EFT reconciliations, EFTPOS, POS & daily banking. Accounts payable, petty cash and credit accounts reconciliation, overdue accounts. Daily calendar management for the business, Directors and Operations Manager. Events Management and Yearly orders of Client Christmas Hampers. HR recruitment of new employees, writing of employment contracts, Occupational Health & Safetyprocedures, Company Uniform ordering and site inductions. Direct Client Liaison-in person, answering phones, email & fax. Logistics of deliveries, transport inquiries. General Office Management, filing, archiving, ordering of dispatch/office/kitchenette supplies, faxing,copying, distribution of internal & external mail. Meeting minutes when required. Booking of any maintenance required. High level of Data Entry. IT Support. Show less

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  Switchglass | O’Connor WA

  Nov 2014 - now

  Business Operations & Human Resources Consultant

   Risk Management of Company Operations HR Administration, Role out of EmploymentContracts, Recruitment of 3 new Employees, OHSpolicy and procedure development and managementplan. Data Analysis, Financial and Marketing. Design and documentation of Standard OperatingProcedures (SOP’s) with all departments of theCompany. Company re-structuring and Business Support toMD. Implementing new systems management. Review of Sales and Operations Planning. Implemented systems and procedures to structurewon tender for a $500,000 contract with the NewChildren’s Hospital (NCH Perth), liaise with ProjectManagers and have QR codes programmed into theCompany’s software systems as working alongside theprogrammer to incorporate contract “csv.files” tocreate sales orders to minimise errors through dataentry and use the clients direct data requests. Daily usage of Microsoft Office primarily using Excel,Outlook, Word, PowerPoint and Publisher. Guarde and Xero Software usage and other multiplesoftware platforms. Internal Sales Administration, purchase orders,invoicing, quotations, issuing credits for Wholesale,Commercial and Residential Clients. Show less