Morgan Donnelly

Experience

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  Miami University Fashion & Design

  Aug 2014 - Jun 2017

  Fashion Designer

  Designed collections, which were both functional as well as aesthetically pleasing for the Miami University's Club of Fashion Design 9th and 10th Annual Fashion Show. I considered who is likely to wear a garment and the situations in which it will be worn. There was a wide range and combination of materials I worked with, including a variety of colors, patterns and styles.

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  Nordstrom

  Jun 2017 - Feb 2018

  Retail Management Intern & Sales Associate

  Utilized strong interpersonal and communication skills to promote sales growth of the department and enhance customer’s in-store experience. Planned, directed and coordinated the operations of the department. Positively and proactively handled customer concerns and prioritized multiple tasks in a fast-paced environment.

• 

  Cummins Inc.

  Mar 2018 - Sept 2024

  Responsible for developing, implementing and managing the digital marketing strategy to enhance and improve Cummins' social media presence. Support external brand enhancement and amplification efforts through licensing and sponsorships. Lead and mentor the digital brand team, fostering a collaborative and innovative work environment. Grew followership by 104% across Facebook, Instagram, LinkedIn, YouTube and X since 2020 and developed style guidelines to ensure consistency for brand messaging. Managed day-to-day operations, including leading a team to exceed performance objectives, cost-saving measures, professional development and coaching. Developed and managed social media calendars, ensuring consistency and timely content posting. Supported the Cummins Customer Care team in proactive community management, enhancing online customer experience and achieving a 74% improvement in average response time. Played a pivotal role in supporting the company's 100-year anniversary global celebrations, overseeing project strategy, deadline and budget management. Collaborated cross-functionally with internal teams and external partners to facilitate seamless project execution and stakeholder engagement.

  • Communications Manager

    Nov 2023 - Sept 2024

  • Senior Communication Specialist - Social Media & Brand

    Aug 2021 - Nov 2023

  • Communications Specialist - Digital Brand

    Apr 2020 - Aug 2021

  • Corporate Communications and Marketing Operations Project Coordinator

    Mar 2018 - Apr 2020
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  Design Collective by Cintas

  Sept 2024 - now

  Marketing Manager